Hello,
I followed your advice and updated my sites to Joomla 4, but I'm encountering a 500 error on my main site, which is based on a Helix3 template.
Can you please help ?
https://btg40.bluetouchgraphics.be
Thanks
Fred
Staff replied
Helix Framework
J4 Fatal error on Helix3 Based Template
Asked by Frederic Piton
1 year ago
Last activity 1 year ago
9 replies
Ofi Khan Staff
Hello Frederic Piton,
Thank you for reaching out to our technical support forum. I’m sorry to hear about the trouble you’re experiencing. Rest assured, I will look into this issue for you and work to resolve it as quickly as possible.
I can't log in to the administrator because of this. Please disable this or let me log in to check the issue.
https://prnt.sc/qSOwZVDWtpDV
Best regards
Frederic Piton Asked this
Thank you Ofi,
I just start a clean install without this problem
Thanks
Frederic
Ofi Khan Staff
You are welcome 😊
Then you can mark it as accepted to help close the post and guide others with similar questions. There is a button to accept answers after each comment.
If there's anything else you need assistance with, feel free to let us know!
Frederic Piton Asked this
Sorry, yes, my problem is allready there... I juste do a new install without the problem you show in the printscreen (I don't what it was)
Frederic Piton Asked this
Sorry, but I need help on this demand. Thanks
Ofi Khan Staff
Sorry, the credentials you provided do not match. Please check and share it again.
Frederic Piton Asked this
Ok, you can let it go...
I do it by myself.
- Replacing the files of my template with the files of Helix3 template
- Replacing the COM_SPPORTFOLIO default.php file in items folder, with the file of another Helix 3 template.
Now, it works.
Fred
Ofi Khan Staff
Wow! That's great.
If you do not need any more help on the issue, then mark it as accepted to help close the post and guide others with similar questions. There is a button to accept answers after each comment.
If there's anything else you need assistance with, feel free to let us know!
Ofi Khan Staff
Just checking in to see if you have feedback on the provided solution. If the answer resolved your query, you can mark it as accepted to close the post and guide others with similar questions. You’ll find a button to accept answers below each comment.
If you need further assistance, feel free to let us know!
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