Helix Ultimate: Offcanvas menu no longer works after updating V2.1.3 to V2.1.3 - Forum | JoomShaper
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Helix Ultimate: Offcanvas menu no longer works after updating V2.1.3 to V2.1.3

Asked by Peter Hunkeler 1 year ago Last activity 1 year ago

I run a Joomla 5.3.2 website using Helix Ultimate 2.1.2 and SP Page Builder 5.5.7

After updating Helix Ultimate from 2.1.2 to 2.1.3, the offcanvas menu no longer works. Tapping at the 3-bar-icon, the menu appears but none of the menu items work anymore. Tapping on any one of the just closes the menu. The menu items don't seem to be links anymore.

I have backed out the change, and am at 2.1.2 again. Everything is fine.

5 replies

Mehtaz Afsana Borsha Staff
1 year ago · edited

Hi,

Thanks for reaching out and sorry for your issue. Could you please reinstall the template then clear your Joomla and browser cache? It should work after that.

-Regards.

Peter Hunkeler Asked this

Well, it is a productive site, mostly accessed via smartphones. I cannot possibly ask people to clear the cache; simply have no idea who they are.

What is the problem? Is there no workaround that I can apply to the server side, and thus avoid the need to clear the caches?

Mehtaz Afsana Borsha Staff

Hi

I have already informed our team about it. They said, it will be fixed by next update.

Peter Hunkeler Asked this

Hi
Thanks for repoting this. I'll leave the question open till I have testet the next release.

Mehtaz Afsana Borsha Staff

Ok sure.

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