Can't save changes in template styles - Forum | JoomShaper
Staff replied Helix Framework

Can't save changes in template styles

Asked by graustufen 1 year ago Last activity 1 year ago

On a customers website, I created two template styles based on "shaper helixultimate – standard". Everything worked fine until the latest update: Since then, I can't save changes in the two styles (error: undefined), but only in "shaper helixultimate – standard". I already set "allow templates" in Admin Tools to "yes", but it didn't help. What could be the problem?
Alexandra

2 replies

Toufiq Senior Staff

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide Joomla administrator access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.

I appreciate your cooperation and will ensure to get back to you as soon as possible.

Best regards,

Toufiqur Rahman (Team Lead, Support)

graustufen Asked this

Hi
I just figured out the problem: I had to set "template=foo site template switch" in Admin Tools (WAF) to no – now it works.

Alexandra

Toufiq Senior Staff

Glad to know that your problem has been solved.

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