Gazette Template - Homepage Vertical Article Slider Issue on Android - Forum | JoomShaper
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Gazette Template - Homepage Vertical Article Slider Issue on Android

Asked by Joon 1 year ago Last activity 1 year ago

Hi,

I have a problem with the vertical article slider on homepage: on Android phone the links on the second line are not working properly, ie., when you click the titles for "more", it can't link to the page. It's working fine on iphone.

Gazette Template - Joomla 5

7 replies

Toufiq Senior Staff

Hi there,

Thank you for reaching out. I have checked by android phone with google chrome browser. It works fine.

Best regards,

Toufiqur Rahman (Team Lead, Support)

Joon Asked this
1 year ago · edited

Thank you.

We have checked again on our side, using two Samsung android phones: S23 Ultra and A52s. It is not working on google chrome, but it works on Firefox browser, meaning that the bug it is not solved.

The Akeeba backup is uptodate, in case you need to login to administrator area.

Joon Asked this

Hi there,

Any bugs or updates that we have missed? or are there other issues like cookies that we're unaware of? I still can't click the links to the pages from my Android phone though...

Toufiq Senior Staff

I have checked my end and it works fine.

Joon Asked this

Thank you, Toufiq. Did you test on a Samsung S23 Ultra or A52s? Also did you click on the bottom link with "more" like in the screenshot? I cannot see on your video which link you clicked.

Joon Asked this
1 year ago · edited

I have tried again, failed. I have asked my friends in Singapore to try and having the same problem. Since more that a few persons using Android having the same issue, we need to look into this to address the problem and troubleshoot it. Please help to investigate this. Could it be some fire wall or something that is blocking it? The rest of the clickable links on the same index page are working except this vertical sliders. Must be some scripts need to improve?

Joon Asked this

I think this "Articles Vertical Slider" has bugs in our working template. I have tried to place it in different sections of the website and encounter the same "non-clickable" issue. I am not sure why it can work at your end. Please help.

Joon Asked this
1 year ago · edited

For our reference: the vertical slider from the original template on my Android phone is clickable and working properly, something worth to look into. It works on joomshaper.com server, however, when installed on our hosting server, all other clickable links work but not the vertical slider:

(on joomshaper server, it works both desktop and Android phone)
https://www.joomshaper.com/joomla-templates/gazette

(on myshinemedia server, it fails on Android phone)
https://myshinemedia.com/lifechurch2025/gazette_test/index.php/en/

Toufiq Senior Staff

Please check now. Thanks

Toufiq Senior Staff

I have modified the site.php code from the

templates/shaper_gazette/sppagebuilder/addons/articles_vertical_slider/site.php

Joon Asked this

Thank you Toufiq! 👍 Appreciate very much of your help on resolved our headache on this! Have a good week.

Joon Asked this
1 year ago · edited

Thanks Toufiq! Great job! It works on my mobile Android phone now! Would you mind to let me know what's has been done to make it works? Was it the updated code(s) again?

Toufiq Senior Staff

Before update template, Please keep a backup of the file site.php.

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