Easy Store showing "Homify" at the top rather than my headers.

Mehtaz Afsana Borsha Staff

11 months ago

Hi

Thanks for contacting us. Could you please give me a screenshot of your issue?

-Regards.

D

digitalmaster Asked this

11 months ago · edited

Here's a picture showing the exact same thing I just explained. https://drive.google.com/file/d/1sQVBax65kghEgfuuVpDfp1AmxMXMm48P/view?usp=sharing

I am simply asking where do I edit the checkout page? Paying for easy store to show "Homify" theme header doesn't make sense.

Mehtaz Afsana Borsha Staff

11 months ago

Could you please give me that specific page link? So that I can check and remove it from the header.

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digitalmaster Asked this

10 months ago

I don't understand, I have dozens of clients I am creating pages for using easy store. I need to know how to do this myself so I don't have to ask joomshaper. I am asking how to edit the default checkout page.

Mehtaz Afsana Borsha Staff

10 months ago

Hi

In our default checkout page we dont have this header.

https://prnt.sc/j_1vlh-vlhUT

Could you please keep a full site backup and give me your super admin access? So that I can check.

D

digitalmaster Asked this

10 months ago

Thank you, it's also the cart page that looks bad as well.

Mehtaz Afsana Borsha Staff

10 months ago

Could you please check your credentials? I cant access on that.

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digitalmaster Asked this

10 months ago

It was not enabled, sorry, it is working now.

Mehtaz Afsana Borsha Staff

10 months ago

Hi

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