helix gone mad - Forum | JoomShaper
Staff replied Helix Framework

helix gone mad

Asked by Daniel Ramklo 5 months ago Last activity 5 months ago

My Helix ultimate became corrupt or something.
Check screenshot here: https://imgur.com/a/5gSUKHm

All suddenly, Sve button start spinning and I have to do a F5 refresh to make it stop.

Any idea?

2 replies

Toufiq Senior Staff

Hi there,

Thank you for reaching out. Could you please let me know when this issue started occurring? I’ve checked Helix Ultimate on my end and didn’t find any problems. Also, have you made any changes to the core files or installed any suspicious or third-party plugins recently?

Best regards,

Toufiqur Rahman (Team Lead, Support)

Paul Frankowski Senior Staff
5 months ago · edited

Helix became corrupt

  • May be caused by extra extension that you installed in the meantime. This is the most popular reason.
  • Second, adding javascript to custom code area also could do that, if it was sort of compression/speed-up

Software doesn't break on its own; it's always caused by something else (actions/conflicts). Think back to what you’ve been doing on the site over the past few days? I assume that week ago all was OK. If you have backup from last week (or two weeks old), install it on test.subdomain and check there - just to confirm or deny.

Mad Max

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