Helix Gone Mad - Question | JoomShaper

Helix Gone Mad

DR

Daniel Ramklo

Helix Framework 3 days ago

My Helix ultimate became corrupt or something. Check screenshot here: https://imgur.com/a/5gSUKHm

All suddenly, Sve button start spinning and I have to do a F5 refresh to make it stop.

Any idea?

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2 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 days ago #222040

Hi there,

Thank you for reaching out. Could you please let me know when this issue started occurring? I’ve checked Helix Ultimate on my end and didn’t find any problems. Also, have you made any changes to the core files or installed any suspicious or third-party plugins recently?

Best regards,

Toufiqur Rahman (Team Lead, Support)

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 days ago #222043

Helix became corrupt

  • May be caused by extra extension that you installed in the meantime. This is the most popular reason.
  • Second, adding javascript to custom code area also could do that, if it was sort of compression/speed-up

Software doesn't break on its own; it's always caused by something else (actions/conflicts). Think back to what you’ve been doing on the site over the past few days? I assume that week ago all was OK. If you have backup from last week (or two weeks old), install it on test.subdomain and check there - just to confirm or deny.

Mad Max

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