hi, since update to joomla 5.4.5 my dropdown menus no longer function, this is only on the backend area. like the user menu in upper right corner of atun template, it used to create a dropdown when i click on the down arrow, now it does nothing...this is what i see in inspect on chrome when i click the user menu button...
dom.min.js?5.3.8:1 Uncaught TypeError: Cannot read properties of undefined (reading 'length')
at gt (dom.min.js?5.3.8:1:2558)
at dropdown.min.js?5.3.8:1:665
dom.min.js?5.3.8:1 Uncaught TypeError: COLLAPSE: Option "parent" provided type "boolean" but expected type "(null|element)".
at a._typeCheckConfig (dom.min.js?5.3.8:1:7103)
at a._getConfig (dom.min.js?5.3.8:1:7693)
at new Dt (dom.min.js?5.3.8:1:7329)
at new a (collapse.min.js?5.3.8:1:505)
at collapse.min.js?5.3.8:1:3941
at Array.map (<anonymous>)
at collapse.min.js?5.3.8:1:3934
at Array.forEach (<anonymous>)
at collapse.min.js?5.3.8:1:3786
problems with templates
Accepted answer
Marked as the solution
Hello,
Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.
Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!
Best regards,
8 more replies
ok, credentials sent, as i said, please be careful, production site with > 3000 users
jim
also, where are you working from? i'll have to open if outside of us.
Hi,
We are JoomShaper, based in Bangladesh. Could you please whitelist our country (Bangladesh) so we can access and test the site properly?
Thank you for your support.
Best regards,
ok, bangladesh unblocked :)
jim
Hi James,
Thank you for the reply.
We checked the issue on our end, but we were not able to reproduce any problem with the backend user dropdown.
Could you please share a screenshot or a short screen recording of the issue when you click the user menu? This will help us understand exactly what is happening on your side and investigate further.
At the moment, everything seems to be working normally in our tests.
Thank you.
Best regards,
i sent a screen recording of the problem, still happening, so when you login, you can click the user menu and you get a dropdown menu?
jim
google gemini is pointing to sppagebuilder using old calls to js in bootstrap 5.3.8, which was new in joomla 5.4.5, are there any updates to sppagebuilder coming?
jim
I didn't found any screen recording, could you please add screenshot of your issues and where is it in backedn login or in front end user login?
Thanks
Not sure what happened, but, the problem has disappeared.