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helix ultimate framework 2.2.1>2.2.6 Invalid extension update

Asked by Rejouisens 4 months ago Last activity 4 months ago

Hello,

I try to update from helix 2.2.1 to 2.2.6.
It is not working, joomla indicates 'Invalid extension update".
I am on joomla 5.4.6 and php 8.3.23. All other components are updated.

Thanks in advance.

Accepted answer

Marked as the solution
Rashida Rahman Staff
4 months ago

Hi,

Thank you for reaching out to our technical support forum. Could you please share a screenshot of the exact error message and the Joomla Extension Update screen?

Also, let us know whether you're updating via Joomla's update manager or by uploading the package manually.

If possible, please provide temporary admin access through our support system so we can investigate the issue directly.

Best regards,

2 more replies

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Rejouisens Asked this
4 months ago

Well,

I tried right now to make the update so that i could make a screenshot of the error.... and the installation worked.

So no idea why it did not work at first.

Anyway solved by magic :)

Sorry for the inconvenience.

Rashida Rahman Staff
4 months ago

Hi,

No issues:) Glad that it worked finally.

Thanks for the update and you are always welcome:)

Best regards,

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