Helix Ultimate Framework 2.2.1>2.2.6 Invalid Extension Update - Question | JoomShaper

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Helix Ultimate Framework 2.2.1>2.2.6 Invalid Extension Update

R

Rejouisens

Helix Framework 2 weeks ago

Hello,

I try to update from helix 2.2.1 to 2.2.6. It is not working, joomla indicates 'Invalid extension update". I am on joomla 5.4.6 and php 8.3.23. All other components are updated.

Thanks in advance.

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3 Answers
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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 2 weeks ago #225170

Hi,

Thank you for reaching out to our technical support forum. Could you please share a screenshot of the exact error message and the Joomla Extension Update screen?

Also, let us know whether you're updating via Joomla's update manager or by uploading the package manually.

If possible, please provide temporary admin access through our support system so we can investigate the issue directly.

Best regards,

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R
Rejouisens
Accepted Answer
2 weeks ago #225174

Well,

I tried right now to make the update so that i could make a screenshot of the error.... and the installation worked.

So no idea why it did not work at first.

Anyway solved by magic :)

Sorry for the inconvenience.

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 2 weeks ago #225176

Hi,

No issues:) Glad that it worked finally.

Thanks for the update and you are always welcome:)

Best regards,

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