Issue with multi-column menu - Helix - Forum | JoomShaper
Staff replied Helix Framework

Issue with multi-column menu - Helix

Asked by Marc Rosenblitt 2 months ago Last activity 1 month ago

I'm trying to rebuild our website after the JCE vulnerability attack earlier in June. I've used Floox for several years. I was building a menu that has 3 columns of links, all URLs leading to local PDF files. I created the menu headings for each of the columns, placed them all under a root menu heading. At first, the first column was filling in fine, but the second column started to fill in under the first, and I hit the "reset" button to try and rebuild the helix menu, which just results in this error message:

{"action":"none","status":"false","message":"The most recent request was denied because it had an invalid security token. Please refresh the page and try again."}

and now none of the sub menu items display at all. I also tried the joomla "rebuild" option, but nothing changed.

Thanks!

8 replies

Ziaul Kabir Staff

Hello,

Thanks for reaching out to us. Could you please share temporary administrator access to your Joomla backend? You can provide the credentials securely in the hidden content section. Also, please take a full backup of your site before we make any changes.

Once I have access, I’ll investigate further and see what’s causing the issue. Let me know once you’ve shared the details!

Best regards,

Marc Rosenblitt Asked this

Info sent.

Ziaul Kabir Staff

Hi,

I can see the issue. I'll prepare a hotfix for it and share it with you as soon as possible.

Thank you for your patience!

Marc Rosenblitt Asked this

Glad to hear its not something I'm doing wrong. In that case, I'm gonna finish setting up the menu items in that menu section. Thanks!

Marc Rosenblitt Asked this

Checking back in here. I really need to get a working menu system going here. Should I setup a different menu component in the short term?

Ziaul Kabir Staff

as a workaround you may try this.

Thanks

Marc Rosenblitt Asked this

Sorry, there doesnt seem to be any link or info?

Ziaul Kabir Staff

Hello,

I apologise for the delay. I will share it with you soon.

Thanks.

Marc Rosenblitt Asked this

Circling back on this issue?

Ziaul Kabir Staff

I hope we’ll be able to release a new version for Helix 3 within next week.

Thank you for your patience and understanding.

Best regards,

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