can´t save in backend editor - Request failed with status code 413 - Forum | JoomShaper
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can´t save in backend editor - Request failed with status code 413

Asked by Marc Innerbichler 1 month ago Last activity 1 month ago

I can no longer save pages in the backend. I get the error “Request failed with status code 413.”
When I edit and save the pages in the frontend editor, it works!
This error never happened before! What can I do? Best regards, Marc

5 replies

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Toufiq Senior Staff
1 month ago

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide Joomla administrator access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.

I appreciate your cooperation and will ensure to get back to you as soon as possible.

Best regards,

Toufiqur Rahman (Team Lead, Support)

Marc Innerbichler Asked this
1 month ago

Thanks for the quick reply. I've sent you the login information. Best regards, Marc

Marc Innerbichler Asked this
1 month ago

here is the relevant page

Toufiq Senior Staff
1 month ago

Please check now and let me know. I have added this code inside the htaccess.txt file. 

upload_max_filesize = 64M
post_max_size = 64M

-Thanks

Marc Innerbichler Asked this
1 month ago

OMG, what happened here? The page is gone, and now there's some random content here????

Marc Innerbichler Asked this
1 month ago

I have to take the site offline

Toufiq Senior Staff
1 month ago

I didn't change anything except adding this code.

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