menu item edit blank page with Helix Framework - Forum | JoomShaper
Solved Helix Framework

menu item edit blank page with Helix Framework

Asked by Evergreen MTB 5 years ago Last activity 5 years ago

Hi, I am unable to edit some menu items in the admin UI - get a blank screen. Doing some research, it turns out the Helix framework can cause this sometimes. We use the Helix 3 template.

I disabled the Helix Framework system plugin to experiment, and sure enough, I can now edit menu items just fine. Is there anything I can adjust to prevent this? Thank you so much!

Accepted answer

Marked as the solution
Evergreen MTB Asked this

Actually, just had a thought - I disabled Helix 3 template and framework, and installed Helix Ultimate framework + template, and voila, no longer an issue. It'll take us some significant effort to migrate the custom CSS to Helix Ultimate, but we've been wanting to do it for a while now, anyway, so this is a good "kick in the butt" if you will : )

4 more replies

Ariba Staff
5 years ago · edited

Hello

Sorry for the inconvenience.

Have you updated Helix framework?

Could you kindly provide a screenshot of the issue for better understanding?

You can use the tool for uploading image here: https://imgur.com/upload

Ariba Staff

Thank you for the screenshots

Can you provide me your admin access please? Use the hidden mode to share the log in credentials.

Evergreen MTB Asked this

Thx, some info in Hidden Content

Log in to reply.