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2 problems after updating to Helix 2.0.4 from 1.4

Asked by Mike Underwood 5 years ago Last activity 5 years ago

I took a copy of a site and have updated Helix. This casued a couple of problems that I am sure what is going on with them. I tried everything that I have seen in previous posts and also what you have replied to me with on my previous posts. The problems are with this site: https://www.americanbrotherhood.com/new/

  1. Mobile Menu is missing
  2. In the right column there is a WE THANK OUR SPONSORS slider. This has stopped working, and worked before the upgrade as you can see here: https://www.americanbrotherhood.com/ To make sure it was the upgrade of Helix that caused this I took another copy of the site and on that copy the slider is working so I know it's a conflict that Helix is causing the problem with DJ Image slider.

Can you please take a look at this and let me know every change that is made as I will need to make these same changes to the live site when I update that. I plan on copying the CSS so I don't need the details on CSS changes just that you made a change.

Thank you,
Mike

Accepted answer

Marked as the solution
Mike Underwood Asked this
5 years ago

Thank you

12 more replies

Oldest first Newest first Most helpful
Ofi Khan Staff
5 years ago

Hello Mike Underwood

This issue happened because your site does not have pre-defined header or any custom header. We will fix this in the next update.

Best regards

Mike Underwood Asked this
5 years ago

Thank you, that answers the mobile menu issue, but about the problem with Helix breaking DJ Image slider?

Ofi Khan Staff
5 years ago

I have shared my Public IP in the hidden content box. Please allow it to check your site.

Mike Underwood Asked this
5 years ago

Thank you, you should have access now

Ofi Khan Staff
5 years ago

Your issue is fixed now. Please check your site.

Mike Underwood Asked this
5 years ago

Thank you, please tell me what changes you made so I can re-make those on the live site.

Mike

Ofi Khan Staff
5 years ago

I have added a header layout at the top and added a custom CSS to hide it. Copy the layout and Custom CSS.

Ofi Khan Staff
5 years ago

You are welcome. I have a humble request. It would be very kind of you if you can manage some moment to give us feedback on Joomla Extension Directory

Mike Underwood Asked this
5 years ago

Ofi,

When I went to write a review and clicked on Write Review I am getting this error below on the extension directory.

Error
Not found!

You might want to check with the Joomla team to see if there is a problem.

Mike

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