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The installation process failed

Asked by Timucin Bahsi 4 years ago Last activity 3 years ago

I'm trying to install the template Estate from here: https://www.joomshaper.com/joomla-templates/estate

I'm using the quickstart package but the installation page says it failed. I wasn't able to find any sort of error outputs regarding this. I'll attach the docker-compose files that i use. Thanks in advance

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Timucin Bahsi Asked this

4 years ago

Solved.

Warnings. When installing joomla in the development environment thuss having display errors=On The installer seems to think the output is a result of failure.
Even though there are no actual errors; warnings and notices create output. Turned off error reporting and the installation was successful. Thanks so much for taking your time to look into this with me.

Cheers, have a nice one

12 more replies

Paul Frankowski Senior Staff

4 years ago

Hi,

Have you read this: https://www.joomshaper.com/documentation/joomla-templates/rythm/installation-problems-troubleshooting
Please share your: PHP version and Database name and version
Please delete link to QS from your post (!)
If you want to share any private data use "Hidden Content" area

Timucin Bahsi Asked this

4 years ago

I have read it but the issue is not it taking too long. It barely takes 3 seconds until it says "The installation process failed" on top. There's no ouput in stdout, the apache error log, joomla logs or installation directory logs.
PHP version 8.0.12
Sure.

Paul Frankowski Senior Staff

4 years ago

Thanks.

You forgot to tell me about used Database name and version.

BTW
Are you able to switch to PHP 7.4 for next days, also for installation process.

Timucin Bahsi Asked this

4 years ago · edited

Oh yeah. Database is MySql:5.6
I just tested with php 7.4.25. Same result.

Timucin Bahsi Asked this

4 years ago

Is there any way that I can see any logs/error messages?
Even though the installation fails it asks me to remove the installation forlder on the next requests but doesn't work properly. I installed php intl extension by investigating the runtime error. I don't have the runtime error now on the homepage but the install process still fails. This indicates that there's going to be run time error somewhere else later on

Paul Frankowski Senior Staff

4 years ago

If you want I can create you alternative installator by using Akeeba Backup tool.
It works different than Joomla default one, is more robust.

Paul Frankowski Senior Staff

4 years ago · edited

In case of... Below you have link to file (you have to download in next 48h) .

Unzip and install step by step. Remember to click update /tmp folder and change password to Joomla.

Snowflake

4 years ago

Hello I have the same problem. Have tried two different quickstart packages and they both fail without telling me any errors. I am installing on localhost, with latest xampp platform.

PHP version 8.1.6

Paul Frankowski Senior Staff

4 years ago

PHP 8.1 is not recommended for our Quickstart and Joomla itself, probably that's why you have all problems.

Please use PHP 7.4 on Localhost/Xampp and try again.

Snowflake

4 years ago

Joomla has installed without problems on the local host using PHP 8.1.

I have attempted to install the quickstart package on another server using PHP 7.4.
It still failed without saying why.