Wimble: Sending Form does Not Work - Question | JoomShaper
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Wimble: Sending Form does Not Work

H

HDcms

Template 3 years ago

Hello

  • Sending mail works on the site (test made with the system or acymailing).*
  • I have filled in a good email in the "email template" tab; Recipient Email and From Email.
  • The email works and I have nothing in the spam.
  • When I click on the send button, I don't see the scheduled message https://tests.88h.ovh/index.php/contact Regards
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15 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #50300

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

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H
HDcms
Accepted Answer
3 years ago #50302

HI Ok thanks

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H
HDcms
Accepted Answer
3 years ago #50306

Hia again I'm making progress but I'm looking for a solution to remove the linked content in a single category The "linked content" setting is enabled in the helix Ultimate settings. Is there a setting to delete it in a single category? https://tests.88h.ovh/index.php/formations-securite-au-travail

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #50307

Please contact your hosting provider to solve this issue.

https://prnt.sc/25z8au9

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H
HDcms
Accepted Answer
3 years ago #50311

HI I have just looked again. The sending is going well on my side (as well as with acymailing) https://pic.infini.fr/VcCDdrOl/EISo3pz5.png

While you have the access can you check if there is a setting to delete linked content in a single category? The "linked content" setting is enabled in the helix Ultimate settings.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #50403

Something wrong there. Cause, only your email works fine. But, gmail or other email doesn't work. Did you contact with the server provider? Thanks

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H
HDcms
Accepted Answer
3 years ago #50422

HI The server provider tells me to check with you! I tested the site by deactivating acymailing and then switching from php 7.4 to 8. No improvement!

For the other question or you did not answer. If there is no other setting to disable linked content in helix Ultimate, the only possibility is that I hide the element by css? Regards

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #50479

For the other question or you did not answer. If there is no other setting to disable linked content in helix Ultimate, the only possibility is that I hide the element by css? Regards

Which link? Share a screenshot

The server provider tells me to check with you! I tested the site by deactivating acymailing and then switching from php 7.4 to 8. No improvement!

Did you ask why gmail does not work your PHP mail function?

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H
HDcms
Accepted Answer
3 years ago #50491

HI 1/ For a gmail it's ok with me. It's something else

https://pic.infini.fr/fupW7pv9/R60pGxzw.png

2/ I mentioned it 22 hours ago but maybe I should multiply the posts? I think it should be done by css but hiding it for one category only!? Otherwise I suggest for a next version to allow to exclude categories in the template! Hi again I'm making progress but I'm looking for a solution to remove the linked content in a single category The "linked content" setting is enabled in the helix Ultimate settings. Is there a setting to delete it in a single category? https://tests.88h.ovh/index.php/formations-securite-au-travail

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #50509

Contact form email works fine now.

Link disabled from template settings blog details related post

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H
HDcms
Accepted Answer
3 years ago #50526

HI 1/ contact Strange, it doesn't work for me :-( I have no message after submission "Form Submit Success Message".

2/ linked content We are still not understood. It wasn't about removing the content on all categories, but just on the "Uncategorised" category. It is a bit complicated by css to target just this category. If you don't know how to do it or it takes too much time, don't do it, it's less urgent!

I suggest for a next version to allow to exclude categories in the template!

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #50530

Please check the video.

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H
HDcms
Accepted Answer
3 years ago #50537

Hi ok it works for you and not for me (even in spam). Maybe an intermediate server?

Thank you for showing me how to target a single url, now I have to do it for the others. It becomes limiting if there are many articles in a category. Thanks for bringing up my suggestion to have a field to exclude categories

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H
HDcms
Accepted Answer
3 years ago #51731

HI For your information, when I tried other mails, I never received any mails (but I saw that you did!), even in spam. Everything works fine with acymailing. I'm going to change the form and I don't ask you anything because I don't have any time left. I hope that developers will solve this one day. Regards

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #51809

Okay. If you need further any help, Please let us know. Thanks

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