Cant Upgrade My Subscription - Question | JoomShaper
Black Friday sale is live with flat 50% OFF. Sale ends soon! Grab your deal now!

Cant Upgrade My Subscription

K

Karstein

Template 3 years ago

I have a subscription for Page Builder and am trying to upgrade my subscription to Templates Personal. It is not possible as I have to enter a discount code that I do not have. Therefore can not update the subscription.

0
3 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 3 years ago #50564

Hi there!

Sorry for your issue.

Which plan do you have now, please? Actually, only an upward upgrade is possible.

Best Regards

0
K
Karstein
Accepted Answer
3 years ago #50569

Hi, I have Page Builder Pro – Personal. When I am logged in a can choose several upgrade option.

0
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 3 years ago #52188

Hi there!

Sorry for the delayed response.

Yes, you are right. From the SP Page Builder - Personal to the Template - Personal upgrading route is not available. You can upgrade to the Agency or the Developer plan.

Best Regards

0