Hello! In the Page Builder Pro, a page was created on which a Slideshow with video content was placed. The video starts on the computer, on Android too, and on mobile the video is blocked. How to fix it? Here is the link to the page - https://hospitalityawards.ru/proba
Joomla version 3.10.4
Solved
SP Page Builder
The video is not displayed on the iPhone
Accepted answer
Marked as the solution
Mehtaz Afsana Borsha Staff
You are most welcome. You can now accept the answer and close this post.
12 more replies
Mehtaz Afsana Borsha Staff
Hi
Its working on my end
Please clear your browser cache and check again
-Regards
Russian Hospitality Awards Asked this
Sorry, I forgot to clarify, the video does not run on the iPhone
Mehtaz Afsana Borsha Staff
But it seems ok on my iPhone
Russian Hospitality Awards Asked this
You can check the functionality of the plugin on this page
https://hospitalityawards.ru/
You need to choose Russian Hospitality Awards
And thanks for the help
Russian Hospitality Awards Asked this
Here are the screenshots. Safari and Chrome browsers
https://disk.yandex.ru/i/QJFMgPjxKT9HDw
https://disk.yandex.ru/i/YvGc4QCcr_y7dQ
Only the background image is displayed
Mehtaz Afsana Borsha Staff
Allow me some time please
Russian Hospitality Awards Asked this
I was given the following task: there should be a section with a video in the background that starts automatically. When I create such a section, the video runs on all devices except iPhone
Mehtaz Afsana Borsha Staff
Could you please give me your super admin access on the hidden content?
Russian Hospitality Awards Asked this
Yes, of course
Russian Hospitality Awards Asked this
Just work with this page - https://hospitalityawards.ru/proba
Mehtaz Afsana Borsha Staff
Hi
I have talked with our team about this, they said iPhone DOES NOT SUPPORT section background video, that's why it only shows on the browser emulator but not in the real phone. Hope you understand
Thank you
Russian Hospitality Awards Asked this
Well, thanks!
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