MP4 video is not displayed - Forum | JoomShaper
Staff replied SP Page Builder

MP4 video is not displayed

Asked by Tobias 1 year ago Last activity 1 year ago

Hello everyone,

I have added the video add-on to one of my websites and would like to play an MP4 video. It is displayed in the backend, but not in the frontend. What am I doing wrong?

Best regards, Tobias

https://die-kühnels.com

2 replies

Toufiq Senior Staff

Hi there,

Thank you for reaching out, and I apologize for any inconvenience caused by this oversight. To better address the issue, could you kindly provide Joomla administrator access? This will enable me to thoroughly investigate the matter and provide you with a prompt resolution.

I just checked on my end and video addon with mp4 video displayed fine.

https://dev.helix-framework.org/index.php

Best regards,

Toufiqur Rahman (Team Lead, Support)

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