Can't Create New Pages In SP Page Builder - Question | JoomShaper
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Can't Create New Pages In SP Page Builder

CL

Charles Lynch

SP Page Builder 3 years ago

Have SP Page Builder pro package cannot seem to create any new pages. From the Page Builder I click new, then add a row and some items then save and close. There is no new page. Thank you ccl

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4 Answers
CL
Charles Lynch
Accepted Answer
3 years ago #53252

I figured it out. When I first installed the template, windows 10 server, php 7.4 it installed for a while then instead of finishing it went back to the initial install page. The database got created but the configuration.php file was not getting created. I manually configured the configuration.php file and got it up and running but there were problems ie couldn't create a new page builder page.

I found the instructions in the forum on setting up the PHP file. So I modified the PHP as recommended. Also there was a warning in the Joomla system/warnings about the C:\windows\temp file not having proper rights. So I modified the directory and gave IUSR read and write on the windows temp directory. Also played around with the PHP tmp folder settings.

Then I deleted the databases and the files and ran the install again. This time everything seems to be working except on the Magnin template it didn't add the SP Page builder module onto the Joomla Admin front page and I couldn't add it manually either. But other than that it seems to be working. Thanks you.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #53165

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

Note: Also need the database access

-Thanks

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CL
Charles Lynch
Accepted Answer
3 years ago #53200

how do i give you access wothout displaying if here for everyone? Also i realized when installing, it went through the install but didnt complete and so i created the configuration.php myself. So the problem started with install. Tried other templates same problem. thinking diectory rights for temp files/directory not set right. Wonder what is the best directory to point PHP to for temp files? was c:\ windows\temp and necessary user rights temp directory? thank you. oh ok i see the hidden content field now. Will come back in a while witb logon info for tech support. ccl

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #53271

Glad to know that your problem solved. Thanks

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