Hi there!

Sorry for the inconvenience.

The 5 tables of sppagebuilder needs to be auto incremented. https://prnt.sc/26par6w

Would you please check if those table in your respective database has auto increment turned on for the primary keys or not?

Hope this helps.

Best Regards

I didn’t understand what exactly needs to be done, but according to your screenshot, I compared my database, everything is correct for me

Hi,

Sorry for the delayed response.

Can I have your FTP access to check all the 5 tables, please?

Best Regards

Hello! FTP access will not give you the ability to check the database. Do you need cPanel access?

Hi,

Yes, you are right, meant to say the database access.

If you have the cpanel access then give me that credentials. I need to check your SP Page Builder tables, actually.

Thanks

I see that the Test site is not working, can I reinstall it again to test it?

Hello, I have re-created the site and installed SP PAGE BUILDER 4 my problem is not solved, because of this I can not use SP PAGE BUILDER 4

Hello! you don't answer me. my problem is not fixed i am not happy

hello! what is the problem, why is it taking so long for you to respond?

Hi there!

Really sorry for the delayed response.

Do you have a full site backup, please? Can I try uninstalling SPPB there?

Best Regards

Yes, this is a test site, you can remove SPB

Hello! Will my problem be solved soon? sorry, but if the problem is not fixed, then I don’t need to buy SPB anymore

Will my problem be solved soon?