Hi

Could you please share your site URL and also screenshot so that I can check?

-Regards

You might want to search the treads. I reported a similar problem, if not the same, about 5 months ago. I tried to remove the JoomShaper CSS rescue patch and the issue returned. It has not been fixed in about 10 updates.

Could you please give me that forum link? Or any screenshot or demo so that I can inform our DEV team.

Hi, the website name is www.btg-ge.eu.

This seems to be a bug and I don't know how to fix it. It happens on some real devices. We just had the check with a desktop pc.

We are online since yesterday and I hope I can fix that soon.

Thanks so much, Isabelle

Interestingly,

we just checked that that happened with the site "Kontakt" as well as with the site "Stellen- und Ausbildungsplatzangebote".

Best Isabelle

Hi, could you get to check the website in that reported error? Do you need more informations?

Thanks so much for help,

Isabelle

Give me a screenshot please

Hi Mehtaz,

As far as I can see it happens on the edge browser for the items "Terminkalender", "Stellen- und Ausbildungsplatzangebote" und "Beratung für Schüler". With other items it is ok.

So the screenshot demonstrates that the footer and its links can't be accessed.

https://ibb.co/7yNqqFj

Thank you

You can try to update your browser

Yes, probably the same issue as I only use MS Edge as well.

Yes just update the browser if you do not have any other issue please close this post by accepting the answer

Mehtaz,

I reported a similar if not the same issue months ago. Please confirm that it will be fixed on the same release. My browser is always updated and the problem still exisits. CSS patches are a temporary fix not a solution.

The sad thing about this is (1) you know this is bugged, (2) you continue to allow downloads, and (3) free users have no way to access the forums to correct bugs.

You know this, I should not have to tell you.

Out out integretiy, you must provide support to users downloading bugged code, even if it is free.

Thanks for your suggestions,I will note it down