Website is Blurry On A Mobile Device - Question | JoomShaper
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Website is Blurry On A Mobile Device

Paul

Paul

Helix Framework 3 years ago

My website is https://themmitchellgroup.com. When I view the website on my PC via Chrome or any browsers, it looks perfect. But when I see same website on a mobile device (smartphone), the Chrome browser make it looks weird and blurry. I’m using Joomla 3.10.3 with Helix Framework 2.0.6.

I am able to open all of the tabs using my laptop and all the pages are clear. Once I used my cellphone, the home page was clear, but I was unable to open any other tabs and when I click to try to go to another tab, the screen is blurred and I cannot see a list of tabs. Please help! Thanks.

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3 Answers
Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 3 years ago #45761

Hi there!

Did you mean the offcanvas menu/mobile menu? Clicking on it doesn't bring the menu items, right?

If yes, then please follow the doc: https://www.joomshaper.com/documentation/helix-framework/helix-ultimate-2/troubleshooting-faq#no-offcanvas-mobile-menu-after-helix-update

Best Regards

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Paul
Paul
Accepted Answer
3 years ago #45920

The article resolved the problem. Thanks for your help!

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Rashida Rahman
Rashida Rahman
Accepted Answer
Support Agent 3 years ago #45972

Glad to know that:)

You are always welcome.

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