Instagram Access Token - Forum | JoomShaper
Staff replied SP Page Builder

Instagram Access Token

Asked by steve 4 years ago Last activity 3 years ago

When attempting to generate an access token on the SP Page Builder Pro using the Facebook App ID and App Secret, I get the following error message: "Required "app_id" key not supplied in config and could not find fallback environment variable "FACEBOOK_APP_ID" "

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21 replies

steve Asked this

Hi, I tried using your instructions but I am now getting this message: Can't Load URL
The domain of this URL isn't included in the app's domains. To be able to load this URL, add all domains and subdomains of your app to the App Domains field in your app settings.

I added the domain, but it is not working.

Ofi Khan Staff

Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials.

infini

steve, did y'all find a solution to the issue? we having the same issue.

infini

well.. i think i downgraded to SP Page Builder v4.0.5, and I got the instagram to work now. appears v4.0.6 broke it.

Michael

Hi,
I have the same problem. Downgrading to 4.0.5. solves the problem?
-Michael-

infini

it's kind of a three-fold problem for me. v4.0.6 absolutely broke it for me, the facebook login popup dialogue was not coming up with v4.0.6

when i installed sppb v4.0.5, the facebook window dialogue showed up again. although that was not my entire problem.

i actually had to recreate the facebook app completely, and lastly, after the facebook logging in and connection, it didn't save the credentials for some reason.

i had to pop into phpmyadmin to update the table with the generated access token and igId (instagram ID), its inside the XXXX_extensions table. it may be easiest to download the SQL table to find which "id" it is... search the table for the "app_id" the facebook app id.. you should find something like this.

{"production_mode":1,"gmap_api":"","fontawesome":1,"disable_google_fonts":0,"lazyloadimg":0,"lazyplaceholder":"https:\/\/res.cloudinary.com\/joomshaper\/image\/upload\/v1582107175\/placeholder.svg","disableanimatecss":0,"disablecss":0,"disable_og":0,"fb_app_id":"","disable_tc":0,"joomshaper_email":"[email protected]","joomshaper_license_key":"our_license_key","ig_token":"{\"app_id\":\"our_app_id\",\"app_secret\":\"our_app_secret\",\"accessToken\":\"OUR_ACCESS_TOKEN\",\"igId\":\"OUR_IG_ID\"}"}

we had to update the "OUR_ACCESS_TOKEN" and "OUR_IG_ID" with the provided in the popup.

results may vary.. hope this helps.. i know its a pain. but it's what we have right now.

Georgios Chatzigeorgiou

Hello, i followed your tutorial and pinned post but i cannot get it working.
page builder vesrion 4.0.7

i get that
Required "app_id" key not supplied in config and could not find fallback environment variable "FACEBOOK_APP_ID"

NordTasmim AB

Thank you Infini, i followed your instructions and it worked for me :)

Ofi Khan Staff

Hello guys,

Please go to SP Page Builder settings from Global Configuration and set your Facebook APP ID and Access Token. It will work then. There is a bug setting on SP Page Builder -> Get Started -> Settings. It will be fixed soon.

Best regards

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