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Page BuilderPage Builder
Get started

OverviewBuild any Joomla site visually, no code needed. Works with Joomla 5 and 6.
Overview

What's newWhat's new

DocumentationDocumentation
Design your site

Layout BundlesComplete websites for your industry, ready to customise.
Layout Bundles

InteractionsBring pages to life with scroll, mouse and tilt effects.
Interactions

Dynamic ContentBuild listings, directories and detail pages from your own content types.
Dynamic Content
Grow your audience

Form BuilderCollect leads and enquiries, with your own email templates.
Form Builder

Popup BuilderPromote offers at the right moment, with triggers and scheduling.
Popup Builder

CommentsLet readers discuss your articles and pages.
Comments
TemplatesTemplates
ExtensionsExtensions
Build your site

SP Page BuilderDesign any page visually, no code needed. EasyStore runs inside it.
SP Page Builder

Helix FrameworkThe free framework behind every JoomShaper template.
Helix Framework

Power AdminA cleaner, friendlier Joomla dashboard for you and your clients.
Power Admin
Run your business

EasyStoreSell online: products, payments and checkout, built into your pages.
EasyStore

SP BookingTake appointments and bookings, with calendars and online payment.
SP Booking

SP LMSSell courses with lessons, quizzes and certificates.
SP LMS

SP PropertyList properties, with agents, enquiries and search.
SP Property
Show your work

SP Easy Image GalleryResponsive image galleries in a few clicks.
SP Easy Image Gallery

SP Simple PortfolioShow your projects in a filterable grid.
SP Simple Portfolio
- All extensionsAll extensions
- Everything, one planAll Access, from $159.
  Everything, one plan Compare plans
ResourcesResources
Help

BlogBlog

DocumentationDocumentation

ForumsForums

Live ChatLive Chat

Release NotesRelease Notes
Company

AboutAbout

Affiliate ProgramAffiliate Program

ContactContact
PricingPricing

Staff replied SP Page Builder

Page not saved

Asked by Anna Elizabeth Henrcio 4 years ago Last activity 4 years ago

Hi. When I work on a new page, I am in the habit of saving continuously but today it took a very long time to save and did not give the message that it was saved successfully.

When I went back and went into page again all my hard work disappeared and this is not the first time that this happened. I spent hours on the page and just cannot deal with this issue any more. I renewed my SP Pagebuilder subscription but maybe I did the wrong thing.

Its happened so many times before.

I am really fedup

Please help

Lizelle Henrico

19 replies

Toufiq Senior Staff

4 years ago

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon.

-Thanks

Anna Elizabeth Henrcio Asked this

4 years ago

Hi.

Info below in hidden content.

I actually stopped making pages with SP because of all my issues.

THank you for wanting to help me

THank you

Toufiq Senior Staff

4 years ago

Where is your site URL?

Anna Elizabeth Henrcio Asked this

4 years ago

Sorry

Toufiq Senior Staff

4 years ago

I have added a text addon via front end editing and i have checked from backend after save. It works fine.

Anna Elizabeth Henrcio Asked this

4 years ago

Thank you - I appreciate

Toufiq Senior Staff

4 years ago

You are most welcome. Will you please spend some to write a review about our product and support quality?

https://extensions.joomla.org/extension/sp-page-builder/

Anna Elizabeth Henrcio Asked this

4 years ago

I am still having some problems. My page said saved and when I opened it now, everything I added disappeared.

Can't do this anymore.

Wasting a lot of my time

Anna Elizabeth Henrcio Asked this

4 years ago

I tried it again today and all my work is gone.

I continuously saved and it said page saved but when I closed and went back - puff - all the old stuff.

There is something terrible wrong.

Don't know what to do anymore.

Thank you

Lizelle

PS: I apologise for the trouble but is there no solution to rectify is. I saw a lot of posts with the same problems

Anna Elizabeth Henrcio Asked this

4 years ago

I tried again today
Still not saving

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