Form Builder No Success/Fail Message - No Email - Field Type Select bugged? - Forum | JoomShaper
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Form Builder No Success/Fail Message - No Email - Field Type Select bugged?

Asked by Jens 4 years ago Last activity 4 years ago

Hello,

I setup a contact form with the form builder of sp pagebuilder but it doesn't work.

  • not receiving fail or success message
  • not receiving email
  • field type "select" seems to be bugged

Would be realy nice if you could help me.

Thanks in advance & Kind regards
Jens

Accepted answer

Marked as the solution

6 more replies

Toufiq Senior Staff

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla Super administrator access to check the issue? I will check & get back to you soon. 

field type "select" seems to be bugged - Solved

-Thanks

Jens Asked this

Hi Toufiq,

added super user rights to the provided user in the first post.

Thanks
Jens

Toufiq Senior Staff

Please donwgrade your PHP version 8 to 7.4. Thanks

Jens Asked this

Downgraded to PHP 7.4 but having the same issues as discribed in the first post regarding success/fail message and still no email send.

Toufiq Senior Staff

Do you have backup your site? If you don't have backup, please keep a backup and let me know. I will re-investigate the issue. Thanks

Jens Asked this
4 years ago · edited

Did a backup. Please reinvestigate the issue. I would like to get this solved.. Thanks.

Due to that long delay for solving this issue I changed temporarily to the contact form addon.
Please see hidden content for the link to my page with the form builder addon. Thanks.

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