Empty Off Canvas After Helix Ultimate Update - Question | JoomShaper
Black Friday sale is live with flat 50% OFF. Sale ends soon! Grab your deal now!
Back to the questions

Empty Off Canvas After Helix Ultimate Update

DS

Develop Athens SA

Helix Framework 3 years ago

Hi,

We have helix ultimate on several of our sites and following helix utlimate and joomla updates all of these sites show an emtpy off canvas menu. We only see the overlay and nothing in it.

Can you please help?

0
4 Answers
Order by
Oldest Newest Votes
Ariba
Ariba
Accepted Answer
Support Agent 3 years ago #57355

Hello

Thank you for your query

Please follow this documentation: https://www.joomshaper.com/documentation/helix-framework/helix-ultimate-2/troubleshooting-faq#no-offcanvas-mobile-menu-after-helix-update

0
DS
Develop Athens SA
Accepted Answer
3 years ago #57358

Hi Ariba,

I have chosen main menu of course, which is the menu I'm interested in but still off canvas is empty. Nothing there. And this has happened to several of our sites.

Any ideas?

0
DS
Develop Athens SA
Accepted Answer
3 years ago #57365

It now works. I didn't understand that I should choose the alignment. It was there before but it seems it was lost.

Thank you

0
Ariba
Ariba
Accepted Answer
Support Agent 3 years ago #57414

Thank you for sharing that it works now :)

Please do let me know if you have any other related queries, I would be happy to help.

If there are no other queries, kindly accept the most useful answer in order to resolve & close the post.

Have a nice day!

0