Hello

Apologies for your inconvenience. Could you kindly share your administrative access? Use the hidden more to share the log in credentials, please.

ok

when will i get an answer? two days have passed!

Hello

My sincere apologies for your inconvenience. Our Senior Agent will look into the issue, kindly allow us some time. We appreciate your patience & cooperation very much.

It's been five days already, where is your tech support?

in five days you can solve the problem!

in five days you can solve the problem!

in five days you can solve the problem!

in five days you can solve the problem!

I am sorry from my team. The problem was the template addons folder was deleted somehow. I don't how it gone.

Now i just added this addon inside the template folder. You should upload others addons also.

Where is the template folder?

i see only templateS?

see screenshot https://drive.google.com/file/d/10hLrIeuMgUT9N3sEYLnJcNfjg8SqpVI6/view?usp=sharing

templates/shaper_gazette/sppapgebuilder/addons/

all addons are in place but nothing works. When I place an Article Slider, the page stops to save normally and the error 1054 appears

see https://c28.ru/home

Please check now. Thanks

https://prnt.sc/YyfDO_8oMmwq

do you know how to write? can you write a clear answer? need to add pictures? Without this, in any way? Where is this in the documentation?

i added Artical vertical slider - same problem

i added new Row and Artical slider - same problem

error 1054

Give a clear written answer.

I'm not a medium and I can't read your thoughts

I have 3000 articles

do you suggest rearranging pictures for each article?

If you want to use this template addons then you have to use Helix option image. That's why you have to upload image from Helix Blog Option. Thanks

Note: You can't use override addon once more at the same page. That's the limitation of override addon.

"That's the limitation of override addon." - it doesn't exist. Install quickstart and see how many times the addon is used on the page.

Are you really knowledgeable on this subject?

if you decide that there is a restriction on the use of the addon, why is this not indicated in the documentation?

You can't use the override addon once more. I agree on this our fault that we didn't mention it in our documentation.

i put a article vertical slider

turned off thumbnails

the page is not working - https://c28.ru/home

There wasn't category selected. Please check now. Thanks

I added a line, added an addon Article slider, added a category, disabled thumbnails. Mistake!

There is no information: https://www.joomshaper.com/documentation/joomla-templates/gazette/dedicated-sppb-addons

about which you are talking

Yes, I have informed our team. I am very sorry from my entire team. :(