Solved SP Page Builder

Text Block Module not working

Asked by itfirstaid 4 years ago Last activity 4 years ago

I am updating my website (http://www.mammagard.com/) and I am unable to add/edit a Text Block module on any of my Articles with SP Page Builder. I was able to earlier today, but suddenly whenever I try, I lose all content on the page and see a blank screen (screenshot). It is also worth noting that I am working with the J2Store component, and editing product pages as Articles.

I have tried this on both Chrome and Firefox, and using a different device, before and after clearing the cache. The issue is replicated on new articles, also. I tried fixes from online including reinstalling SP Page Builder and J2Store, and swapping between TinyMCE and JCE HTML editors, but to no avail.

I am running Joomla 3.10.6, SP Page Builder Pro Version 3.8.5, and J2Store Version 3.3.20

Accepted answer

Marked as the solution

Ofi Khan Staff

4 years ago

I have found the issue. I have set TinyMCE as default editor in the Global Configuration settings. Now, it works good.

14 more replies

Ofi Khan Staff

4 years ago

Hello itfirstaid

Please go to this location: modules/mod_sppagebuilder/fields and replace pagebuilder.php file with the attached file. You need to unzip the file and then replace.

pagebuilder.php.zip

This will fix the issue for now.

Best regards

Giuseppe Sciarra

4 years ago

it does not fix for me :(

Ofi Khan Staff

4 years ago

It might be a different issue then. Please share a screencast of your issue to understand it better.

Giuseppe Sciarra

4 years ago

https://dropover.cloud/eed952c096bab5aa2f1b9ff43e8392ef

this is what i get when i try to add text block

itfirstaid Asked this

4 years ago · edited

This fix hasn't worked for me, either. I see the same screen as Giuseppe posted previously. (screenshot)

Ofi Khan Staff

4 years ago

Please wait for the SP Page Builder update. It might be released today.

itfirstaid Asked this

4 years ago

Update 3.8.6 did NOT fix this issue.

Ofi Khan Staff

4 years ago

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Giuseppe Sciarra

4 years ago

same for me, the update didn't fix the issue

itfirstaid Asked this

4 years ago

Please see hidden content for login.

The Update has removed the option to edit with SPPP at all when I have J2Store installed, even though I could do this with 3.8.3 and 3.8.5

Ofi Khan Staff

4 years ago

I have manually installed the latest SP Page Builder again on the site. It looks like okay now. Please check your issue.

itfirstaid Asked this

4 years ago

Hi, I can see that you have logged in and re-installed modules, but there is no change to my issue - I am unable to edit or add text modules to Articles.

itfirstaid Asked this

4 years ago · edited

Ofi Khan Staff

4 years ago

Thanks for accepting the answer. I have a humble request. It would be very kind of you if you can manage some moment to give us feedback on Joomla Extension Directory. This will inspire us to improve.