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Update Issue

dolmenhir

dolmenhir

Extension 3 years ago

Hi, From J!4 (4.1.0) I cannot more update the Joomshaper extensions.

Warning
Update: Could not open update site #28 "System - Helix Ultimate Framework", URL: www.joomshaper.com/updates/plg-system-helixultimate.xml
Update: Could not open update site #29 "shaper_helixultimate", URL: www.joomshaper.com/updates/shaper-helixultimate.xml
Update: Could not open update site #30 "SP Page Builder", URL: www.joomshaper.com/updates/com-sp-page-builder-pro.xml

Maybe cause the Cloudflare Firewall cause when I try to go on these url I've got this message

Sorry, you have been blocked
You are unable to access joomshaper.com
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4 Answers
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dolmenhir
dolmenhir
Accepted Answer
3 years ago #62736

Same problem with J!3

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Ariba
Ariba
Accepted Answer
Support Agent 3 years ago #62791

Hello

Apologies for your experience. We are working on our server. We will fix it soon. Thank you for your patience.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 years ago #62812

If I may....

Simple solution! Download SPPB extension from: https://www.joomshaper.com/downloads/extension

Template from: https://www.joomshaper.com/downloads/template/helixultimate

and just install them to update. Nothing more. It always works if our site is OK.

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dolmenhir
dolmenhir
Accepted Answer
3 years ago #62859

Hi Ariba and Paul,

Thanks for the solution Paul, and that's usually what I do when I have a problem. But as I have dozens of sites to manage, I need a reliable, fast and efficient automated process. So I'll wait until your work on your server is done.

Best regards,

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