I have the the same problem

Hello Sami Fab

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

xxx

Hello,

I have the the same problem.

I have send you the credential for support access.

Thanks. Sam

I just updated (on Joomla 4) and it worked perfectly if this helps.

Ok. Details are provided in the hidden content field for you to check and resolve the issue. Thank you.

By the way, I can see the hidden field contents of other users above. I don't think it should be visibl to me. It should have been visible only to poster and support staff. Looks like a bug.

I am running Joomla 4 and I have the same issue.

@Ofi Khan how can this happen? This is a disaster!

By the way, I can see the hidden field contents of other users above. I don't think it should be visibl to me. It should have been visible only to poster and support staff. Looks like a bug.

Hello guys

I have identified the issue. On Joomla 3, this issue does not occur. This only occurs on Joomla 4. Manual update solves the issue. Automatic update will be fixed soon.

For the Support Forum, Hidden content is visible to the POST OWNER and SUPPORT STAFF. So, it is better that you do not share confidential information to other's post. Please remove what you have shared here.

Best regards

Ofi Khan, you are wrong: this issue occurs also on Joomla 3.

I have Joomla 3. Other users have Joomla 3.

You have to fixed it also for Joomla 3.

Sure, thanks for the feedback. For the time being, please do manual update.

Ok, then the message with the hidden field should say so:

This sensitive content is only visible to THREAD OWNER and our support professional/s.

instead of: This sensitive content is only visible to you and our support professional/s.

"Post" is usually used for one message in a thread.

Thanks.

Thanks for the clarification from your end. Hope everyone will get it.