Front-end Editor Unavailable - Question | JoomShaper

Front-end Editor Unavailable

W

webbeheer

SP Page Builder 1 week ago

Following message appears at front-end editor:

"Service Unavailable The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later."

What can be the problem?

regards,

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3 Answers
Anne
Anne
Accepted Answer
Support Agent 6 days ago

Hello there

Please share our sincere apology for the experience with our product. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials.

Best regards

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W
webbeheer
Accepted Answer
5 days ago

see hidden content

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Anne
Anne
Accepted Answer
Support Agent 5 days ago

Hello there

Please follow this documentation: https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3/faq-problems-solutions#error-503-service-temporarily-unavailable

Your site is too big and the process of taking backup doesn't finish. It pauses there. I have attached a screenshot in the hidden content. You can share a zip file of your site backup (if you have ) so that I can check it on my localhost.

-Regards

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