HTTP ERROR 500 - Question | JoomShaper
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HTTP ERROR 500

MB

Markus Behmer

SP Page Builder 3 years ago

Hello, my Site www.team-success.info is not working. I get an HTTP ERROR 500.

This is the error log:

[07-Jun-2022 02:40:35 UTC] PHP Warning: Undefined property: stdClass::$client_rating in /data/web/e123947/html/apps/joomla-136088/components/com_sppagebuilder/addons/testimonial_carousel/site.php on line 319

What can i do? Please help!

Thanks in advance Markus

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3 Answers
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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #71502

Hello Behmer

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

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MB
Markus Behmer
Accepted Answer
3 years ago #71503

Here are the administrator access!

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 3 years ago #71520

Please go to this location: templates/YOUR_TEMPLATE/sppagebuilder/addons/testimonial_carousel and replace site.php file with the attached file. You need to unzip the file and then replace. You might not find the location. Then just create the folders and replace the attached file.

site.php.zip

It should solve the error. But I am not sure if there are other issues. Please contact with your hosting provider for further help. I also could not access the administrator.

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