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Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

Hi @Toufiq.

Access in hidden area

I have checked the front end editing saving issue and there is no problem found about editing. Please check the screenshots from the hidden content. Thanks

Hi @Toufiq. You, as always, are inattentive :D. I'm talking about Sp Pb Frontend ARTICLE Editor not about Sp Pb Frontend PAGE Editor. I also gave you the link to the ARTICLE page where you can check it

There are no changes in the article after saving

The reason is Helix Ultimate v2.0.10

In previus Helix version saving works fine.

In Cassiopea saving works fine

I think you should add it to the bug list for speedy fix, because it is a critical arror.

Yes, This is a bug and we are trying to give you hotfix. Thanks

Bad support - i have the same problem. Saving is NOT possible in the FRONT END Editor. Last week it works without problems.

NO(!) changes at Apache (mod_security,...) I ve tried all php versions since 7.0 I try fastcgi, cgi, both

I cant save and that sucks with a 300€ Software !

I think the problem is the helix 2.0.10 Template. When i change zu cassiopeia, saving works fine. Now you have a hint to fix the problem now!

Now its the next problem.

Blocks sort SPPageBilder by random?

I write a text-block. Then i write a next block. I save. And now Page Builder do what he want. Sometimes Block 2 is Block 1 Block 1 is 1, 2 is 2. Sometimes the text the same, then not.

Its a fucking buggy software...

I write a text-block. Then i write a next block. I save. And now Page Builder do what he want. Sometimes Block 2 is Block 1 Block 1 is 1, 2 is 2. Sometimes the text the same, then not.

Hi Heiko. I think you mean this?

https://www.joomshaper.com/forum/question/15239

If so, roll back to SP PB 3.8.6 or use TinyMCE editor

@Heiko Müller Please download the page builder 3.8.7 & install it again. I hope your problem will be solve. Thanks

Ive installed - the problem was not solved. After i installed the heleix 2.0.7 the site works. But not perfect.

I'm facing the same problem. When is this going to be fixed?

Now, it has also affected the Pages as well.

@Joshua Tan Will you please provide me the Joomla administrator access to check the issue?

i have the same problems please help with a update regards Holger

Not yet. We are working to fix this issue. @Pavel when we have checked with fresh installation of Helix & Page Builder it works fine. Allow us more time. Thanks

The Helix Plugin is the problem, not the template - ive tryed on my homepage some settings. With the 2.0.7 Plugin i have no problems. But Update zo SPB4 - nothing works - only white empty sites

Hi all,

I have the same issue, I bought a template including SP page builder pro, after a Joomla 4 Update I was not able ot save anymore. I thought an SPBpro Update might be the idea, but to get this I had to buy another subscription after the old was ending to have access to the "support" forum and download area.

Now as I have bought the new subscription, joomshaper forces me again to buy SPPBpro, how is that possible?

Now I am reading it has something todo with helix. How can I fix this? I am so frustrated, not beeing able to finish a website because of such issues, starting from paying twice, not be able to get the propper updates and support.

Dave

@dieverbindung Please watch the video.

Watch what video? Any URL?

At my site it is working again, I guess Toufiq managed to update SPPB I am able to save. Thanks hope you guys get fixed it soon.

@Joshua Tan Please update latest version of Page Builder 3.8.8. Thanks