Staff replied Helix Framework

Saving does not work in SP PB frontend article editor

Asked by Pavel 4 years ago Last activity 4 years ago

Hi guys.

Joomla 4, Helix Ultimate v2.0.10, SP Page Builder v3.8.7 or v3.8.6

After update to Helix Ultimate v2.0.10 article saving does not work if you are in SP PB frontend article editor mode. In backend mod saving works fine.

In previus Helix version saving works fine.

In Cassiopea saving works fine

24 replies

Toufiq Senior Staff

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

Pavel Asked this

Hi @Toufiq.

Access in hidden area

Toufiq Senior Staff

I have checked the front end editing saving issue and there is no problem found about editing. Please check the screenshots from the hidden content. Thanks

Pavel Asked this

Hi @Toufiq. You, as always, are inattentive :D. I'm talking about Sp Pb Frontend ARTICLE Editor not about Sp Pb Frontend PAGE Editor.
I also gave you the link to the ARTICLE page where you can check it

Pavel Asked this
4 years ago · edited

There are no changes in the article after saving

The reason is Helix Ultimate v2.0.10

In previus Helix version saving works fine.

In Cassiopea saving works fine

Pavel Asked this

I think you should add it to the bug list for speedy fix, because it is a critical arror.

Toufiq Senior Staff

Yes, This is a bug and we are trying to give you hotfix. Thanks

Heiko Müller

Bad support - i have the same problem.
Saving is NOT possible in the FRONT END Editor.
Last week it works without problems.

NO(!) changes at Apache (mod_security,...)
I ve tried all php versions since 7.0
I try fastcgi, cgi, both

I cant save and that sucks with a 300€ Software !

Heiko Müller

I think the problem is the helix 2.0.10 Template.
When i change zu cassiopeia, saving works fine.
Now you have a hint to fix the problem now!

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