Solved Templates

Google tag manager for Shaper helixultimate

Asked by Stefano 4 years ago Last activity 4 years ago

Hi,
I developed a website using your Shaper Helixultimate template.
Now, I signed up for the "Google tag manager" service and I have to insert two codes following these instructions:

  1. Paste this code as high as possible in the <head> section of the page:
  2. You should also paste this code immediately after the opening <body> tag:

I insert the codes from the options template / custom code.
Unfortunately something is not working. The codes can be seen from the front-end. (I attach screens)
Do you have any advice? How can I enter these codes and activate the "google tag manager"?
Thanks so much for the support.
Stefano

https://ibb.co/pXhdH8p
https://ibb.co/27D0c1d

Accepted answer

Marked as the solution
Toufiq Senior Staff

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please share your GTM code inside hidden content area or pastebin.

https://pastebin.com/

-Thanks

6 more replies

Stefano Asked this

Hi,
I share GTM code with Pastebin.
Inside hidden content area i send the link.
Thanks a lot for support!
Stefano

Toufiq Senior Staff

Please check the screenshot properly.

Paste this code as high in the <head> of the page as possible:

Additionally, paste this code immediately after the opening <body> tag:

Screenshot for sample

https://prnt.sc/ZSyQaFUAKYz7

Stefano Asked this

Yes, it's Google's instructions.
If I follow them I have the problem I pointed out at the beginning..

Toufiq Senior Staff

When i add my GTM code it doesn't occurred this problem. But, your GTM code occurred the problem. Can you give me GTM code again?

Stefano Asked this

Hi!
Looking at the website your GMT code also gives the same problem as my GMT code.
I attach screen: https://ibb.co/7ncBmtZ
I had to clear your GMT code.
Now I solved it by inserting the Google analytics code.

Toufiq Senior Staff

But, When i have added my GTM code & it works fine. Thanks

Log in to reply.