SP Page Builder Displays Blank Page - Question | JoomShaper
Black Friday sale is live with flat 50% OFF. Sale ends soon! Grab your deal now!

SP Page Builder Displays Blank Page

JM

Jorge Muralles

SP Page Builder 3 years ago

I just upgraded to SP page builder 4

Now, when I click the "Get Started" button in the CP I get a blank page.

Thank you very much

Jorge Muralles

0
24 Answers
B
Bruno Simões
Accepted Answer
3 years ago #77454

I have the same problem in administrator area. This happens to all options (get started, create new page, and settings) in a Joomla 4 version installation.

Maybe be something related to this error:

*Refused to execute script from 'https://................/index.php?option=comsppagebuilder&view=dashboard&tmpl=component#/create-page:1 because its MIME type ('text/html') is not executable, and strict MIME type checking is enabled.

0
JM
Jorge Muralles
Accepted Answer
3 years ago #77455

I am still using Joomla 3.10

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #77459

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

0
SH
Stefan Holzinger
Accepted Answer
3 years ago #77509

I have the same Issue as Bruno Simões, should I open a new post?

0
B
Bruno Simões
Accepted Answer
3 years ago #77515

In my case is a test website. But I made another try with a quickstart package J4 (Language School) and after upgrading to SP Page Builder 4.0.1 the problem occurs in the same way.

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #77565

Will you please provide me the Joomla administrator access to check the issue?

0
JM
Jorge Muralles
Accepted Answer
3 years ago #77570

I am using Joomla 3.10.. The latest version

When I updated to SP page builder 4 I started getting the problem above.

I was told to download the latest version of the extension, I had downloaded it just yesterday, but I did again.

I installed and all started working well.

Now the interface loads and all works but the color scheme is bad, it is difficult to read.

In my case, when I am in the CP of SP page builder I cannot see the button for adding a new page unless I put the mouse on it.

Is there a setting somewhere to configure the colors of the SP page builder control panel?

Thank you very much

Jorge Muralles

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #77571

Can you show me exactly have you found the problem to setup color issue? You can share screenshot or screencast video. Thanks

0
JM
Jorge Muralles
Accepted Answer
3 years ago #77572

0
JM
Jorge Muralles
Accepted Answer
3 years ago #77573

I do not know how add a screen shot in the system.

When I click the icon to do so, I get a link style code in my email.

Jorge

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #77574

You can use lightshot or google drive

0
JM
Jorge Muralles
Accepted Answer
3 years ago #77577

Too bad, I do not use either.

I replied to the email I got from the system and I attached the screen shot.

I hope it works

Jorge

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #77580

Which email?

0
S
sky
Accepted Answer
3 years ago #77611

I am having the same issue after installing in joomla 3.10

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #77650

@sky Share your site credentials via hidden content area. Or re-download the Page Builder 4.0.1 & install it on your site. Then check again. Thanks

0
JM
Jorge Muralles
Accepted Answer
3 years ago #77800

I just re-download SP page builder and installed it again, same problem.

The color scheme is not readable.

It has a light blue text, which on top of the gray is very difficult to see

I uploaded a screen shot to my server for you to see:

http://www.conozcamosguatemala.com/images/SP/SP%20page%20builder%20interface.png

I think it would be grat if the user could change the color sheme, but if not, it could use different text colors.

Maybe black or white

Thank you very much

Jorge Muralle

0
K
krokotil
Accepted Answer
3 years ago #77827

Hello, i have the save problem with SPPB 4.0.1, PHP 8.0, Joomla 4.1.5 new installation

When I click the "Get Started" button, i get a blank page.

Is there already a solution?

Addendum I uninstalled version 4.0.1 and installed version 4.0.0. Now everything works!

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #77883

@Jorge Muralles @krokotil Will you please provide me the Joomla administrator access to check the issue?

0
K
krokotil
Accepted Answer
3 years ago #77955

Hi Toufiq, Admin access are in the hidden content. thank you.

When I click the "Get Started" or "Creat a new page" or "Settings" button, i get a blank page.

If i install version 4.0.1 directly it does not work - like now it is. (So without version 4.0.0).

But if I first install version 4.0.0 and then update to 4.0.1 then it works.

Thanks.

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #77966

@krokotil Username and password do not match or you do not have an account yet.

0
K
krokotil
Accepted Answer
3 years ago #77989

ups, sorry. now it works.

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #78114

@krokotil Please check now. I have created three test page. Thanks

0
K
krokotil
Accepted Answer
3 years ago #78115

Hi Toufiq, looks good, where was the problem now please? Thanks a lot.

0
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #78130

I just re-installed the Page Builder.

0