Solved Templates

I can't install Hope Template

Asked by Antonio 4 years ago Last activity 4 years ago

Hi,
After uploading file of the quickstart, I receive this error: The server returned a "500 - Whoops, looks like something went wrong.

I've activate the error visualization and I've something like this:
Failed to open stream: No such file or directory /web/htdocs/www.nomedominio.it/home/libraries/vendor/composer/ClassLoader.php on line 571
Failed opening '/web/htdocs/www.nomedominio.it/home/libraries/vendor/composer/../../../libraries/src/Service/Provider/Application.php' for inclusion (include_path='.:/php8.1/lib/php') in /web/htdocs/www.nomedominio.it/home/libraries/vendor/composer/ClassLoader.php on line 571

If it'is a joomla version problem, I've tried with all version from 5 to 8.
How i can resolve?

Accepted answer

Marked as the solution
Toufiq Senior Staff
4 years ago

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Hosting access to check the issue?

-Thanks

15 more replies

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Antonio Asked this
4 years ago

The errors disappear when i use the reccommended PHP version in the documentation (7.0.x), but my provider block the installation with the message "Sorry PHP version is not supported. Your host needs to use PHP version 7.2.5 or newer to run this version of Joomla!".

Antonio Asked this
4 years ago

So, in a single day I've finished in 4th page of the forum? Is there someone that can help me? Thanks in advance.

Antonio Asked this
4 years ago

Hi, thanks for your answer. I put the username and password in Hidden content.

Toufiq Senior Staff
4 years ago

Can't access your database. Cause, I need to create an database. Thanks

Antonio Asked this
4 years ago

Hello, I've seen that you are installing an akeeba bakup. Is this the solution?
I provide the database information in Hidden content.

Antonio Asked this
4 years ago

ok, in hidden content

Toufiq Senior Staff
4 years ago

Sorry this information doesn't work.

Antonio Asked this
4 years ago

Hi,
I've verified username, password and database and are correct.
I used this information in other joomla installation and in other database connections without problems.
Can you try to connect via web at the url mysql.aruba.it?
Thanks

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