Problem With SP PB 4.0.3
Guy SOUBRIER
Hi, I am used to SP Page Builder 3.8.8 and updated to SP PB 4.0.0 then to 4.0.3 on a local site to check if everything was running fine. I noticed that when using the image carousel to show various images, it its impossible to open the file "Folders" when trying to add a picture. The following messages are shown "No Icon found" then "Loadind" and then the administration page is changed after a short while and it becomes impossible to save it or to do anything with it. The site is running under Joomla 4.1.5, Helix Ultimate 2.0.10, php 8.1. The URL of the "commercial" site is https://www.randouveze.fr Is this issue already known and do you have any idea how to solve this issue. Best regards,
Guy84000
Ofi Khan
Accepted AnswerI think you have forgotten to attach the images. Please share the screenshots. Also, share the console error when you see the blank page. Inspect Element -> Check Console and take a screenshot.
Mike Coomber
Accepted AnswerYes I have experienced the same kind of issue also on a local site, unable to access the "Folders" folder and then having the editor locked out. I looks as the SPPB 4 has some serious isses with the Media page when using local development. Have tried it with both Wampserver and XAMPP, same issue with both. At present SPPB 4 is virtually unuseable on a localhost development site. I did raise this on this forum a few days ago but have so far not received any response from SPPB developers.
Ofi Khan
Accepted AnswerHello Guy SOUBRIER
I have not found the issue with SP Page Builder 4.0.3 on my localhost. Please share a screencast of the issue to check it.
Best regards
Ofi Khan
Accepted AnswerHello Mike Coomber
Apology for the delay. Please share your post link. We will check your issue.
Best regards
Guy SOUBRIER
Accepted AnswerIn response to your request, you will find below four screencasts. The first one showing what I see when trying to add a picture, the second one the next step, etc. The last one is the final result showing that it’s impossible to do anything.
Please note that the same problem occurred on the "commercial" site when I updated SP PB from 3.8.8 to 4.0.1.
I then reinstalled a copy of the "commercial" site with SP PB 3,8,8 to avoid this issue.
Thanks for your help!
Guy SOUBRIER
Accepted AnswerIn response to your request, you will find below four screencasts. The first one showing what I see when trying to add a picture, the second one the next step, etc. The last one is the final result showing that it’s impossible to do anything. Please note that the same problem occurred on the "commercial" site when I updated SP PB from 3.8.8 to 4.0.1. I then reinstalled a copy of the "commercial" site with SP PB 3,8,8 to avoid this issue. You can find the screenshots on this URL https://www.randouveze.fr/images/Screencast.docx Thanks for your help!
Ofi Khan
Accepted AnswerPlease share the console when you see the blank page. Inspect Element -> Console and take a screenshot.
Guy SOUBRIER
Accepted AnswerThis is the result of what you suggested. For your information, I reinstalled SPPB before this attempt but unsuccessfully. You can find the screenshots on this URL https://www.randouveze.fr/images/SPPB02-2.docx Regards, GS