SPPB 4.X Media Manager no work - Forum | JoomShaper
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SPPB 4.X Media Manager no work

Asked by Alvaro 4 years ago Last activity 3 years ago

When version 4.0.0 was released the first thing I tried was to change an image, my images are saved in the Joomla IMAGES folder. In version 3.x it was accessed by entering the folders section of the SPPB Media Manager, but now when you try to enter the editor it disappears completely, leaving no option to even save what you worked on. I reported this bug from the same day they released and we are already in version 4.0.3 and this error remains, while this is still present the editor is practically unusable. Please solve this problem first.

Another problem related to the images is that in some sections, in a strange way, it does not show the background images, even though they are selected and can be seen in the editor, it does not matter if you select another one, or if you change it for a gradient or color, in the simple public part does not work.

Regards

37 replies

Oldest first Newest first Most helpful
Ofi Khan Staff
4 years ago

Hello Alvaro

Apology for the inconvenience. Please share a screencast of your issue to understand it better.

Best regards

Alvaro Asked this
4 years ago · edited

It doesn't matter if your site is new or has content the editor dies when it comes to accessing Joomla's native image folder.

IMPORTANT: This test was done in Joomla 4.2.0 but also in J 3.10.10, Joomla 4.0, and Joomla 4.1 with the same results, the editor dies when trying to select or change image

Check video.

https://www.screencast.com/t/iBmkdmA4pwo7

Ofi Khan Staff
4 years ago

I followed your steps. But I do not face this issue on my localhost. Please share the console error when you see the blank page. Inspect Element -> Show Console and share the screenshot.

Alvaro Asked this
4 years ago

The JS error displayed is as follows. I am using Windows.

TypeError: l is undefined
    value http://localhost/sitej4/components/com_sppagebuilder/assets/js/engine.js?f8551488ea573a191433f0d470adafc9:1
    value http://localhost/sitej4/components/com_sppagebuilder/assets/js/engine.js?f8551488ea573a191433f0d470adafc9:1
    Za http://localhost/sitej4/components/com_sppagebuilder/assets/js/vendors.js?f8551488ea573a191433f0d470adafc9:2
    za http://localhost/sitej4/components/com_sppagebuilder/assets/js/vendors.js?f8551488ea573a191433f0d470adafc9:2
    Fl http://localhost/sitej4/components/com_sppagebuilder/assets/js/vendors.js?f8551488ea573a191433f0d470adafc9:2
    wu http://localhost/sitej4/components/com_sppagebuilder/assets/js/vendors.js?f8551488ea573a191433f0d470adafc9:2
    yu http://localhost/sitej4/components/com_sppagebuilder/assets/js/vendors.js?f8551488ea573a191433f0d470adafc9:2
    mu http://localhost/sitej4/components/com_sppagebuilder/assets/js/vendors.js?f8551488ea573a191433f0d470adafc9:2
    su http://localhost/sitej4/components/com_sppagebuilder/assets/js/vendors.js?f8551488ea573a191433f0d470adafc9:2
    Bo http://localhost/sitej4/components/com_sppagebuilder/assets/js/vendors.js?f8551488ea573a191433f0d470adafc9:2
    unstable_runWithPriority http://localhost/sitej4/components/com_sppagebuilder/assets/js/vendors.js?f8551488ea573a191433f0d470adafc9:2
    Ho http://localhost/sitej4/components/com_sppagebuilder/assets/js/vendors.js?f8551488ea573a191433f0d470adafc9:2
    Bo http://localhost/sitej4/components/com_sppagebuilder/assets/js/vendors.js?f8551488ea573a191433f0d470adafc9:2
    Uo http://localhost/sitej4/components/com_sppagebuilder/assets/js/vendors.js?f8551488ea573a191433f0d470adafc9:2
    De http://localhost/sitej4/components/com_sppagebuilder/assets/js/vendors.js?f8551488ea573a191433f0d470adafc9:2
    qt http://localhost/sitej4/components/com_sppagebuilder/assets/js/vendors.js?f8551488ea573a191433f0d470adafc9:2
    jn http://localhost/sitej4/components/com_sppagebuilder/assets/js/vendors.js?f8551488ea573a191433f0d470adafc9:2
    _n http://localhost/sitej4/components/com_sppagebuilder/assets/js/vendors.js?f8551488ea573a191433f0d470adafc9:2
    Cn http://localhost/sitej4/components/com_sppagebuilder/assets/js/vendors.js?f8551488ea573a191433f0d470adafc9:2
    Cn http://localhost/sitej4/components/com_sppagebuilder/assets/js/vendors.js?f8551488ea573a191433f0d470adafc9:2
    Ja http://localhost/sitej4/components/com_sppagebuilder/assets/js/vendors.js?f8551488ea573a191433f0d470adafc9:2
    xu http://localhost/sitej4/components/com_sppagebuilder/assets/js/vendors.js?f8551488ea573a191433f0d470adafc9:2
    wu http://localhost/sitej4/components/com_sppagebuilder/assets/js/vendors.js?f8551488ea573a191433f0d470adafc9:2
    yu http://localhost/sitej4/components/com_sppagebuilder/assets/js/vendors.js?f8551488ea573a191433f0d470adafc9:2
    mu http://localhost/sitej4/components/com_sppagebuilder/assets/js/vendors.js?f8551488ea573a191433f0d470adafc9:2
    su http://localhost/sitej4/components/com_sppagebuilder/assets/js/vendors.js?f8551488ea573a191433f0d470adafc9:2
    ou http://localhost/sitej4/components/com_sppagebuilder/assets/js/vendors.js?f8551488ea573a191433f0d470adafc9:2
    Bu http://localhost/sitej4/components/com_sppagebuilder/assets/js/vendors.js?f8551488ea573a191433f0d470adafc9:2
    Yu http://localhost/sitej4/components/com_sppagebuilder/assets/js/vendors.js?f8551488ea573a191433f0d470adafc9:2
    fu http://localhost/sitej4/components/com_sppagebuilder/assets/js/vendors.js?f8551488ea573a191433f0d470adafc9:2
    Yu http://localhost/sitej4/components/com_sppagebuilder/assets/js/vendors.js?f8551488ea573a191433f0d470adafc9:2
    render http://localhost/sitej4/components/com_sppagebuilder/assets/js/vendors.js?f8551488ea573a191433f0d470adafc9:2
    189 http://localhost/sitej4/components/com_sppagebuilder/assets/js/engine.js?f8551488ea573a191433f0d470adafc9:1
    a http://localhost/sitej4/components/com_sppagebuilder/assets/js/engine.js?f8551488ea573a191433f0d470adafc9:1
    i http://localhost/sitej4/components/com_sppagebuilder/assets/js/engine.js?f8551488ea573a191433f0d470adafc9:1
    O http://localhost/sitej4/components/com_sppagebuilder/assets/js/engine.js?f8551488ea573a191433f0d470adafc9:1
    <anonymous> http://localhost/sitej4/components/com_sppagebuilder/assets/js/engine.js?f8551488ea573a191433f0d470adafc9:1
    <anonymous> http://localhost/sitej4/components/com_sppagebuilder/assets/js/engine.js?f8551488ea573a191433f0d470adafc9:1
vendors.js:2:685827
Uncaught TypeError: l is undefined
    value http://localhost/sitej4/components/com_sppagebuilder/assets/js/engine.js?f8551488ea573a191433f0d470adafc9:1
    value http://localhost/sitej4/components/com_sppagebuilder/assets/js/engine.js?f8551488ea573a191433f0d470adafc9:1
    Za http://localhost/sitej4/components/com_sppagebuilder/assets/js/vendors.js?f8551488ea573a191433f0d470adafc9:2
    za http://localhost/sitej4/components/com_sppagebuilder/assets/js/vendors.js?f8551488ea573a191433f0d470adafc9:2
    Fl http://localhost/sitej4/components/com_sppagebuilder/assets/js/vendors.js?f8551488ea573a191433f0d470adafc9:2
    wu http://localhost/sitej4/components/com_sppagebuilder/assets/js/vendors.js?f8551488ea573a191433f0d470adafc9:2
    yu http://localhost/sitej4/components/com_sppagebuilder/assets/js/vendors.js?f8551488ea573a191433f0d470adafc9:2
    mu http://localhost/sitej4/components/com_sppagebuilder/assets/js/vendors.js?f8551488ea573a191433f0d470adafc9:2
    su http://localhost/sitej4/components/com_sppagebuilder/assets/js/vendors.js?f8551488ea573a191433f0d470adafc9:2
    Bo http://localhost/sitej4/components/com_sppagebuilder/assets/js/vendors.js?f8551488ea573a191433f0d470adafc9:2
    unstable_runWithPriority http://localhost/sitej4/components/com_sppagebuilder/assets/js/vendors.js?f8551488ea573a191433f0d470adafc9:2
    Ho http://localhost/sitej4/components/com_sppagebuilder/assets/js/vendors.js?f8551488ea573a191433f0d470adafc9:2
    Bo http://localhost/sitej4/components/com_sppagebuilder/assets/js/vendors.js?f8551488ea573a191433f0d470adafc9:2
    Uo http://localhost/sitej4/components/com_sppagebuilder/assets/js/vendors.js?f8551488ea573a191433f0d470adafc9:2
    De http://localhost/sitej4/components/com_sppagebuilder/assets/js/vendors.js?f8551488ea573a191433f0d470adafc9:2
    qt http://localhost/sitej4/components/com_sppagebuilder/assets/js/vendors.js?f8551488ea573a191433f0d470adafc9:2
    jn http://localhost/sitej4/components/com_sppagebuilder/assets/js/vendors.js?f8551488ea573a191433f0d470adafc9:2
    _n http://localhost/sitej4/components/com_sppagebuilder/assets/js/vendors.js?f8551488ea573a191433f0d470adafc9:2
    Cn http://localhost/sitej4/components/com_sppagebuilder/assets/js/vendors.js?f8551488ea573a191433f0d470adafc9:2
    Cn http://localhost/sitej4/components/com_sppagebuilder/assets/js/vendors.js?f8551488ea573a191433f0d470adafc9:2
    Ja http://localhost/sitej4/components/com_sppagebuilder/assets/js/vendors.js?f8551488ea573a191433f0d470adafc9:2
    xu http://localhost/sitej4/components/com_sppagebuilder/assets/js/vendors.js?f8551488ea573a191433f0d470adafc9:2
    wu http://localhost/sitej4/components/com_sppagebuilder/assets/js/vendors.js?f8551488ea573a191433f0d470adafc9:2
    yu http://localhost/sitej4/components/com_sppagebuilder/assets/js/vendors.js?f8551488ea573a191433f0d470adafc9:2
    mu http://localhost/sitej4/components/com_sppagebuilder/assets/js/vendors.js?f8551488ea573a191433f0d470adafc9:2
    su http://localhost/sitej4/components/com_sppagebuilder/assets/js/vendors.js?f8551488ea573a191433f0d470adafc9:2
    ou http://localhost/sitej4/components/com_sppagebuilder/assets/js/vendors.js?f8551488ea573a191433f0d470adafc9:2
    Bu http://localhost/sitej4/components/com_sppagebuilder/assets/js/vendors.js?f8551488ea573a191433f0d470adafc9:2
    Yu http://localhost/sitej4/components/com_sppagebuilder/assets/js/vendors.js?f8551488ea573a191433f0d470adafc9:2
    fu http://localhost/sitej4/components/com_sppagebuilder/assets/js/vendors.js?f8551488ea573a191433f0d470adafc9:2
    Yu http://localhost/sitej4/components/com_sppagebuilder/assets/js/vendors.js?f8551488ea573a191433f0d470adafc9:2
    render http://localhost/sitej4/components/com_sppagebuilder/assets/js/vendors.js?f8551488ea573a191433f0d470adafc9:2
    189 http://localhost/sitej4/components/com_sppagebuilder/assets/js/engine.js?f8551488ea573a191433f0d470adafc9:1
    a http://localhost/sitej4/components/com_sppagebuilder/assets/js/engine.js?f8551488ea573a191433f0d470adafc9:1
    i http://localhost/sitej4/components/com_sppagebuilder/assets/js/engine.js?f8551488ea573a191433f0d470adafc9:1
    O http://localhost/sitej4/components/com_sppagebuilder/assets/js/engine.js?f8551488ea573a191433f0d470adafc9:1
    <anonymous> http://localhost/sitej4/components/com_sppagebuilder/assets/js/engine.js?f8551488ea573a191433f0d470adafc9:1
    <anonymous> http://localhost/sitej4/components/com_sppagebuilder/assets/js/engine.js?f8551488ea573a191433f0d470adafc9:1
engine.js:1:455035
Alvaro Asked this
4 years ago

What's new about this problem? Has it been identified or fixed?

Stiles
4 years ago

Similar problem... I just want to upload some images I want to put in some subfolders but if I want to insert it into an image addon and I doubleclick on the folder to enter it, it selects the folder as the "image" and I can't do anything anymore so I'm forced to reload the site which is a hugh problem if I edited some things without saving so far and I can't use images I uploaded that are in folders :/

Ofi Khan Staff
4 years ago

Please wait for the next release coming up this week and will talk about it after the update.

Stiles
4 years ago

Okay my mentioned issue is now gone but a new problem appeared which is that I can't drag and drop images into the media manager everytime I do it, it freezes on the "Drop files to upload" screen and nothing happens. So currently I'm forced to upload every image piece by piece with the "upload files" button. Well because I can at least upload it even though it takes a bit longer I'm not that annoyed but it would be good if you look into it and maybe some other people notice the same issue.

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