Hello

Thank you for your query. Could you please check the video link that you have shared? It says "Sorry we couldn't access that page."

Hi sorry about that, please check again.

Can someone help, Our whole website is not working since the upgrade to the latest sp4..

Please share your administrative access. Use the hidden mode to share the log in credentials.

Can we please get this looked at today. We are almost at the point of restoring an old back up and looking for another solution. The log in details were shared previously via email.

Hello

My sincere apologies and thank you very much for your patience. Our Senior Agent is looking into the issue and will respond to you as soon as he can, kindly allow us some time.

Hello GJ

Apology for the inconvenience. I hope that your issue is already solved. Please let me know if you need further help.

Best regards

The time for support wasw ay too long. We had to reload a backup and go back to the old version.

We won't be using SP4 until all the issues are worked out. And without the convienant back end editor we would not use it again. Please put it back.