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Joomla 3.9.10 menu 404 errors

Asked by Voy 4 years ago Last activity 4 years ago

Since upgrading to Joomla version 3.9.10, I am unable to access the following menus:

Users > Manage
Users > Groups
Users > Access Levels
Users > User Notes
Users > Mass Mail Users
Extensions > Templates

Please refer to the screenshot for the error message received while selecting the menus above:
https://postimg.cc/CRJQD5pZ

Any assistance would be appreciated.

4 replies

Paul Frankowski Senior Staff

Hi Voy,

but you should have Joomla 3.10.11 (Aug 2022) not Joomla 3.9.10 (from 2019!!)

Joomla Errors >> forum.joomla.org

Voy Asked this

Thank you Paul - appreciate your quick reply. This was my thought as well; however, I have been experiencing errors while installalling Joomla 3.10.11. The error says : "could not open archive part file https://...". Is this a common issue? Once I overcome the installation issues, I'll check on Joomla functionality again and update my post.

Paul Frankowski Senior Staff

We are not Joomla Support. But ...

In Joomla you can update Core also by overriding all files with Joomla update package. Then you have to update CMS database.

Voy Asked this

Thank you Paul. I will look into it and update posts in due course.

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