Error When Trying Access PAGES-Editor Or MAINTENANCE PAge - Question | JoomShaper
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Error When Trying Access PAGES-Editor Or MAINTENANCE PAge

MG

Mirko Guttzeit

SP Page Builder 4 years ago

I get the following error when i try to access the above mentioned pages. Errormessage in hidden area What can i do? I updated to the last version, i cleaned Joomla Cache and Browser Cache. Website itself works fine.

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35 Answers
MG
Mirko Guttzeit
Accepted Answer
4 years ago #6761

Actually it seems not to be that the page is not accessible, there are just a Lot Errors with undefinded property:stdClass::$table_name I tried to make an Update of the sppagebuilder Database but it only says "Maintenance in progress please wait" but nothing happens...

Can you please help me?

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #7043

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access & FTP access to check the issue? I will check & get back to you soon.

-Thanks

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MG
Mirko Guttzeit
Accepted Answer
4 years ago #7104

Hi Toufiq,

i was able to get rid of the errormessage. The only thing i still have is, that system keeps telling me it has to make a Database Update, even when it was done over the maintenance page. Today it is again that the update does not work.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 4 years ago #7117
  1. What PHP version you have? We support only PHP 7.x line.
  2. What MySQL version you have?
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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #7134

Will you please provide me the Joomla administrator access & FTP access to check the issue? I will check & get back to you soon.

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MG
Mirko Guttzeit
Accepted Answer
4 years ago #7161

Accessdetails in Hidden content

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 4 years ago #7166

Thanks, login is correct. But I noticed that Your Joomla has a problem with cache plugin.

foto_5724_2021.png

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 4 years ago #7167
  1. Please set role as Super Administartor - otherwise we cannot check many areas!

  2. I will ask again: what MySQL version do you have? I guess v8. That's why all problems.

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MG
Mirko Guttzeit
Accepted Answer
4 years ago #7169

Role is set!

Webspace uses PHP 7.4, i do not know which mysql Version is used.

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MG
Mirko Guttzeit
Accepted Answer
4 years ago #7171

Was already something changed? I cannot delete Cache anymore.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #7176

Please use the PHP version 7.3 and mysql version 5 instead of 8. Thanks

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 4 years ago #7179

Was already something changed? I cannot delete Cache anymore.

Not me. After login I noticed that error which I presented in screenshot. I couldn't disable anything being only administrator.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 4 years ago #7181

Danke fur Super User.

In general you have big problems with folders permissions.

System - System Information - Folder Permissions - all is red!

Please fix it, it's Joomla core area!. Let us know after.

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MG
Mirko Guttzeit
Accepted Answer
4 years ago #7189

Where do the permission problems come from? Yesterday evening i had no problems. And did not change anything on permissions.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 4 years ago #7195

forum.joomla.org

Sorry, but we are not Joomla support. Probably your hosting provider done something, if you didn't touch anything in cPanel.

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MG
Mirko Guttzeit
Accepted Answer
4 years ago #7197

Next thing is i cannot change MySQL Version. Something else i can do?

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 4 years ago #7203

Don't worry, we have testing version of SPPB for MySQL v8, we will install you after you fix folder permission problem.

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MG
Mirko Guttzeit
Accepted Answer
4 years ago #7206

Folder Permissions are solved!

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 4 years ago #7216

Please use FTP tool and rename folder from:

administrator\components\old_com_sppagebuilder

to

administrator\components\com_sppagebuilder

and let me know!

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MG
Mirko Guttzeit
Accepted Answer
4 years ago #7222

Done!

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 4 years ago #7224
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MG
Mirko Guttzeit
Accepted Answer
4 years ago #7228

Done!

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MG
Mirko Guttzeit
Accepted Answer
4 years ago #7229

Does FTP not work?

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MG
Mirko Guttzeit
Accepted Answer
4 years ago #7232

.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 4 years ago #7250

Not really. Are you sure that it's correct server name.

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MG
Mirko Guttzeit
Accepted Answer
4 years ago #7253

.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 4 years ago #7255

But I am trying to do all I can using extra installed Joomla extensions only.


Using tips from: https://www.joomshaper.com/forum/question/7

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MG
Mirko Guttzeit
Accepted Answer
4 years ago #7261

I already set the ID from the mentioned tables in Question 7 to auto increment. just for Info

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 4 years ago #7263

I stuck with database edition, your server doesn't allows me from Joomla folder.

Can you use your PhpMyAdmin from cPanel and do this:

foto_5725_2021.png

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 4 years ago #7264

Can you share us access to database editor MySQL. It would be faster to fix it.

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MG
Mirko Guttzeit
Accepted Answer
4 years ago #7282

I alreday did this, but maybe you can access via this link:

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MG
Mirko Guttzeit
Accepted Answer
4 years ago #7409

Hi Paul, hi Toufiq,

can provide a Status? Were you able to fix it? Do you need something from me?

Thx in advance Mirko

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #7422

@Mirko Guttzeit please check & let me know. Thanks

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MG
Mirko Guttzeit
Accepted Answer
4 years ago #7427

Seems to work fine! Thanks for your support! I appreciate your work!

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #7429

@Mirko Guttzeit you are most welcome & Thanks

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