SP Page Builder Pro Loads Very Slowly - Question | JoomShaper
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SP Page Builder Pro Loads Very Slowly

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Andreas

SP Page Builder 4 years ago

After the Update today to the Version 3.7.9 the edit page loads the content very slowly in the backend.

It tooks up to 30 seconds.

After the 30 seconds the Page loads but the network analysis show me a Appache 303 Status-error.

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14 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #6995

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Please provide me the Joomla administrator access & FTP access via the hidden content area. I will check & get back to you soon.

-Thanks

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Andreas
Accepted Answer
4 years ago #7023

Thanks. I have post it.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #7058

htaccess doesn't work

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Andreas
Accepted Answer
4 years ago #7062

htaccess

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #7149

Hi there, Thanks for getting back. I have checked your home page and content is too high. Besides, I have checked and it tooks 13 sec to open your home-en page. You can check others page which is lower content exist your page.

-Thanks

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Andreas
Accepted Answer
4 years ago #7164

Hi Toufiq,

thanks for checking the backend. But before the update to version 3.7.9 the large content pages were opened immediately. Please try to change something, the dialog-Boxes loads very sloooowly :)

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #7178

Do you have backup of your site?

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Andreas
Accepted Answer
4 years ago #7194

Yes, we have backups

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #7211

I have downloaded your site via akeeba backup and installed my server. Please check & let me know.

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Andreas
Accepted Answer
4 years ago #7225

I have checked it.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #7236

Hi there, I have installed Page Builder 3.7.8 and seems the same issue occurred in the older version. It depends on your content length. Thanks

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Andreas
Accepted Answer
4 years ago #7242

Hi Toufig, before the Update we had the version 3.7.4. Can you check this please?

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Toufiq
Toufiq
Accepted Answer
Senior Staff 4 years ago #7260

Hi there, Yes, I have found the problem & share with our developer team. They will check and let you know as soon as possible. Thanks

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Andreas
Accepted Answer
4 years ago #7269

Thank you very much.

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