After the Update today to the Version 3.7.9 the edit page loads the content very slowly in the backend.
It tooks up to 30 seconds.
After the 30 seconds the Page loads but the network analysis show me a Appache 303 Status-error.
Awaiting an answer
SP Page Builder
SP Page Builder Pro loads very slowly
14 replies
Toufiq Senior Staff
Hi there,
Thanks for contacting us. Sorry for the inconvenience. Please provide me the Joomla administrator access & FTP access via the hidden content area. I will check & get back to you soon.
-Thanks
Andreas Asked this
Thanks. I have post it.
Toufiq Senior Staff
htaccess doesn't work
Andreas Asked this
htaccess
Toufiq Senior Staff
Hi there, Thanks for getting back. I have checked your home page and content is too high. Besides, I have checked and it tooks 13 sec to open your home-en page. You can check others page which is lower content exist your page.
-Thanks
Andreas Asked this
Hi Toufiq,
thanks for checking the backend. But before the update to version 3.7.9 the large content pages were opened immediately. Please try to change something, the dialog-Boxes loads very sloooowly :)
Toufiq Senior Staff
Do you have backup of your site?
Andreas Asked this
Yes, we have backups
Toufiq Senior Staff
I have downloaded your site via akeeba backup and installed my server. Please check & let me know.
Andreas Asked this
I have checked it.
Toufiq Senior Staff
Hi there, I have installed Page Builder 3.7.8 and seems the same issue occurred in the older version. It depends on your content length. Thanks
Andreas Asked this
Hi Toufig, before the Update we had the version 3.7.4. Can you check this please?
Toufiq Senior Staff
Hi there, Yes, I have found the problem & share with our developer team. They will check and let you know as soon as possible. Thanks
Andreas Asked this
Thank you very much.
Log in to reply.