Install Page Builder Pro - Forum | JoomShaper
Staff replied SP Page Builder

Install Page Builder Pro

Asked by André Mora 4 years ago Last activity 3 years ago

Give me a error message:
Joomla\CMS\Filesystem\Folder::delete: o caminho não é uma pasta. Caminho: [ROOT]/administrator/components/com_sppagebuilder/builder
Joomla\CMS\Filesystem\Folder::delete: o caminho não é uma pasta. Caminho: [ROOT]/administrator/components/com_sppagebuilder/layouts
You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near 'schemas WHERE extension_id = ?' at line 2

And the website go down.

Please help

17 replies

Ariba Staff

Hello

Thank you for your query. Can you please share your admin access? Use the hidden mode to share the log in credentials. Please send me a screenshot of your issue as well. You can use Lightshot or any other tool to attach the image here

André Mora Asked this

Hello

Thanks for your help

André Mora Asked this

Please,

I realy need solve this

Ariba Staff

Hello Andre

Thank you for providing the access, I will check the issue and get back to you asap.

André Mora Asked this

Hello Ariba,

I keep everything the same

Ariba Staff

Hello

I have shared the issue with my Team, we will get back to you on this as soon as possible, rest assured. Thank you for your cooperation.

André Mora Asked this

Hello

one week more, and the problem continue

Ariba Staff

My sincere apologies Andre. I have shared it with my Senior Agent and he will look into this as urgently as possible, we appreciate your cooperation very much.

Ofi Khan Staff

Hello André Mora

Please try a fix. Uninstall SP Page Builder and then install it again. Let me know if this fix works.

Best regards

André Mora Asked this

Hi

I used the free version before and I have developed important content.

So will I lose it?!

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