Hi,
I have a new install of Joomla 5.2.3
When I try to install the extension, I get the following error:
JInstaller: :Instalar: Error SQL Table 'molinayo_joom533.josuy_sppagebuilder' doesn't exist
Solved
SP Page Builder
Cannot Install SP Page Builder Pro
Accepted answer
Marked as the solution
Asfakur Rahman Saikat Staff
Please follow these steps to resolve the issue:
- Get your license key: Retrieve it from your JoomShaper dashboard. https://www.joomshaper.com/dashboard
- Input your email (not user name like 'admin') and license key, then save the changes: https://prnt.sc/xMtPpFFcEim_
- Clear Joomla cache and clean Browser cache as well. Troubleshooting docs
- Once done, try again.
Everything should work fine now. If you encounter any issues, feel free to reach out.
Thanks
2 more replies
Asfakur Rahman Saikat Staff
Hi Jorge Conejo,
Thank you for reaching out, and sorry for the inconvenience caused.
To resolve the issue, please log in to your Joomla admin panel and go to System > Maintenance > Database. Then, update the SP Page Builder database structure like this https://prnt.sc/3kIXvGHCpwnG
Once you've done that, try the installation again. Hopefully, this will resolve the issue.
Best regards
Jorge Conejo Asked this
Hi Asfakur,
As I wasn't able to install the component, the database was not created:
Asfakur Rahman Saikat Staff
Sorry for the inconvenience; please share your Joomla admin username, password, and admin URL in the hidden content section for further investigation, and ensure a full site backup using Akeeba Backup beforehand.
Best regards.
Jorge Conejo Asked this
Sure
Asfakur Rahman Saikat Staff
Hi Jorge Conejo,
The issue has been resolved; it was caused by a corrupted installation. Could you please verify if everything is now working correctly?
Best regards.
Jorge Conejo Asked this
Thank you. Now the component is installed, but now when I try to create a new page with a layout, I get this error: https://prnt.sc/q0gqbTPuCtOj
Jorge Conejo Asked this
It's working now. Thank you.
Asfakur Rahman Saikat Staff
I'm glad it worked! You're most welcome.
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