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Increase Video Upload Size

Asked by Carol-Lynn Burbidge 4 years ago Last activity 3 years ago

Good Day,

I keep getting an error when trying to upload a video, that my video size is too large. Is there a way or setting I can change to increase the upload size of a video?

Accepted answer

Marked as the solution
Rashida Rahman Staff
4 years ago

Hello

Thank you for your query.

Could you kindly follow the steps as shown in the screenshot below?

http://prntscr.com/mxne3o

http://prntscr.com/mxnecb

Please go to Global Configuration -> Media and change the Maximum Size there.

Hope it helps you.

Best Regards

4 more replies

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Carol-Lynn Burbidge Asked this
4 years ago

Hi,

Thank you, I did that and tried to upload the video again, but now I get a different error message:
You don't have permission to access this. Please contact a website administrator if this is incorrect.

Deleted user
4 years ago · edited

...

Rashida Rahman Staff
4 years ago

Hi Carol-Lynn Burbidge,

Thanks for accepting the answer. I hope the issue is solved already.

Best Regards

Rashida Rahman Staff
3 years ago

Hi Carol-Lynn Burbidge,

Sorry for the delayed response.

Are you facing the same issue still? If yes, kindly give me a screenshot of where you get this error.

Best Regards

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