System is Not Working - Question | JoomShaper
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System is Not Working

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caroline.b

SP Page Builder 3 years ago

Can i get support please It is not possible to delete a page, when i delete it - after a refresh the page is back. it is not possible to click on the 'back to admin' button (not working). It is not possible to use addons on a page, after saving everything is gone It is not possible to link a page to a menu-items, after saving it's gone This system is not working, i paid for this system and there is no support available

I posted already 2 days ago that i have problems with SP page builder, but no answers, no results!! The same problem in sp page builder 4.0.4 and 4.0.5, only in 4.0.4 is the button 'back to admin' working

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10 Answers
Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 years ago #87014

Hoi Caroline,

  1. It's a bug, but we have fixed version already, that I can install before premiere
  2. I cannot check

Username and password do not match or you do not have an account yet.

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caroline.b
Accepted Answer
3 years ago #87015

new pasword

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caroline.b
Accepted Answer
3 years ago #87022

Can i get support please

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weram
Accepted Answer
3 years ago #87024

I have also had this error and many others. I eventually requested a refund

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caroline.b
Accepted Answer
3 years ago #87027

They sold me a bug, i'm a new user with sp page builder and since i use it (3 days ) a lot of problems with this website. Nothing can be used, nothing can be saved. Answer from joomshaper: it's a bug and sent us some screenshots This cost me money and time, i asked a few times refund - no result!!!

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 years ago #87029

Caroline , my suggestion is instead of using SPPB 4.0, maybe use SPPB 3.8, less problems!

I will install you and you will see.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 years ago #87030

You can play now, and keep SPPB 3.x series by now! Honest advice.

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 years ago #87031

BTW

Info for other users. The 'back to admin' button = is already fixed in SPPB 4.0.6RC, stable is will be soon published.

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caroline.b
Accepted Answer
3 years ago #87033

I use sppb 3.0 until 4.0.6? thanks for the support

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 3 years ago #87037

SPPB 3.x code will be supported for whole next year. So wait with upgrade till November this year, no rush. Every 4.0.x update fix & improve more and more. It's like building a new house.

You're welcome. In case of ping me, or ask for me.

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