Display With Surface - Question | JoomShaper

Display With Surface

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Dominik

Template 3 years ago

Hi there

I have created a homepage for a friend and on his screen the homepage is displayed strangely. The screen is connected to a Surface. Other homepages are displayed normally. Is there a setting I need to make somewhere?

https://prnt.sc/zuohrs

Website: www.sanberger.ch/neu

Domi

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10 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #7202

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Please explain more details about the issue.

-Thanks

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Dominik
Accepted Answer
3 years ago #7207

Hi Toufiq

That's all i know... What information do you need from me?

Domi

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #7213

I don't understand your problem. Can you share a screencast video about your issue? Thanks

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Dominik
Accepted Answer
3 years ago #7308

Hi Toufiq

Please look at the Screenshot:

https://prnt.sc/zuohrs

Do you know what i mean now? ;)

Domi

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #7406

Are you talking about footer gap?

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Dominik
Accepted Answer
3 years ago #7745

Why is the page displayed so narrow? Surely that is not normal?

https://prnt.sc/103izk8

Domi

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #7779

Yes, This is normal if your section is not fluid row enabled.

https://prnt.sc/103lu5l

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #11862

The content is contain inside the container. If you need full width then you need to enabled the row fluid from the row settings. Thanks

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Dominik
Accepted Answer
3 years ago #11946

No, it can't be! I have exactly the same settings for the example page (https://prnt.sc/10v58bp) as for the problem page... One page is displayed like this: https://prnt.sc/10uv7wu / https://prnt.sc/10uv8vr (https://www.sanberger.ch) The other page is displayed like this: https://prnt.sc/10uv9p6 (https://www.awo-nb.de) And both pages have the same settings. I have never had to set "Fluid Row" to make it adjust on the screen. Do you see the difference and what I mean? There can be something wrong and it is not "the problem" Fluid Row in my opinion...

Domi

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Toufiq
Toufiq
Accepted Answer
Senior Staff 3 years ago #12205

I will check this issue from my end and let you know as soon as possible. Thanks

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