Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

yes.

Please provide the first-security access.

First security access works fine. But, Joomla administrator access doesn't work.

try again. I reset this

Maybe you have to increase memory limit from your hosting server. If you give me super administrator access, i can confirm you. Cause, Without super admin access can't debug. Thanks

i change you to Super admin in PHP.info - memory_limit= 128M

Problem solved. The problem occurred for the System - jQuery Easy plugin. Now it has been disabled. Please check now. Thanks

Thanks. A quick question about it:

You are most welcome. Sorry! At this moment we don't have plan to add compatiblity about the docman. Thanks

Peace. Thank you very much for the care, it seems to be working now. We just noticed that instead of the latest version of the plugin, we have the previous version installed. Is this a result of your move? Is this related to solving the problem?

Which version did you install?

I will clarify my question: We are currently working on version 3.8. Because as far as we understand, upgrading to version 4.5 will force us to update the entire Joomla system, which is something we currently cannot do. In any case, we are satisfied. The thing is that templates don't work for us. Every time you try to add or find tamplates it says not found. It does not work in models: https://manitou.org.il/administrator/index.php?option=com_advancedmodules&view=module&layout=edit&id=196 And not on the plugin page: https://manitou.org.il/administrator/index.php?option=com_sppagebuilder&view=page&layout=edit&id=2

Why is it like this? Why can't the templates be accessed?

You may forgot to insert the email and license key.

https://prnt.sc/EJmbpzKG_k4L

How do I know the login and access details and license key? And how do I insert the extension into the Joomla text editor?

Email address and your license key is here.

https://www.joomshaper.com/dashboard

https://prnt.sc/_D81ixGTGRYB

Toufiq, Can you help us, and put the page builder platform into the Joomla text editor? In the meantime, the text editor of your application is available as an external plugin. But it's very important to us that the application integrates into Joomla's main and built-in text editor, in the article editor. can you help us

We have only integration for the Joomla article and SP Simple Portfolio. Thanks

But even in the regular Joomla article editor I can't insert content from SPBuilder can you help us

Thank you very much for your help. Indeed it solved the problem. But still the extension is not active in the text editor of the component Docman on the site, which is responsible for the archive of the files and texts. It is only active in normal Joomla documents. There is a possibility that your editor will also enter the text editor of the files Docman on the site?