Hello
after updating SPPB4 I can't edit the pages anymore. I only have an empty page that opens.
I can create new pages but I can't import layouts. The button doesn't work.
I can't edit pages created with the previous version of SPPB.
In some browsers I get a JS error message
"non-js.... deprecated file"
Please help me.
PHP 7.4.20
Apache/2.4.25
Joomla! 3.10.11 Stable
Joomla Platform 13.1.0 Stable
Tested on Firefox and Chrome
Thanks
Gaëtan
Hello there,
Thanks for contacting us and take our sincere apology. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials.
Best regards
Hello Anne
Thank you
Hello Anne,
Having no news I uninstalled sppb4 to return to version 3
I manage several sites and the problem did not occur on one of them which had been made with the lite version of SPPB 3.
By deduction, I think there is a problem with one of the addons of the Pro version that I have been using for a few months.
You should work on this side.
Best regards
Hello there,
Please take our sincere apology for the delay. We don't recommend to upgrade sp page builder 4 in production site without testing it in staging site. ( Besides, downgrade to sppb 3 from sppb 4 is also not recommended). But we are really happy that your site is working fine now. No worries , you will get support and updates of sppb 3 upto 2023. Can you tell us because of which addon you faced the difficulty? It will help us to fix.
-Regards
Hello,
I send you the export file of my page (Wetransfer)
Best regards
Gaëtan
